Tackling Insurance Scams with Ronnell Nolan of HAFA

Insurance Business Babes

In the latest episode of "Insurance Business Babes," host Joanna Wyckoff and guest Ronnell Nolan, president and founder of Health Agents of America, discuss the alarming rise of fraud and misleading advertisements in the Medicare and ACA sectors. They delve into the recent shutdown of deceptive Medicare ads and the persistence of misleading Facebook ads. The conversation covers the challenges of holding parties accountable, the need for stricter regulations, and the methods to ensure authentic enrollment consent. Ronnell advocates for procedures akin to Medicare for ACA ads to combat fraud and highlights the importance of diligent documentation and consumer protection. They also spotlight HAFA's initiatives, including creating a fraud reporting tool, supporting agents, and advocating for fair compensation, while emphasizing the critical role of regulatory bodies like CMS in addressing and mitigating fraudulent practices.