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Sisällön tarjoaa Chloe Thomas. Chloe Thomas tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
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Omnichannel: Connected Commerce Strategies for Better Customer Journeys with Ben Lang, Shopify

32:44
 
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Manage episode 419521689 series 3270990
Sisällön tarjoaa Chloe Thomas. Chloe Thomas tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.

Ben Lang is the Head of Northern Europe and Dach at Shopify. Helping Shopify partners throughout these regions and beyond to help the retailers they work with build successful commerce strategies.

In this episode, we discuss:

  • Transitioning from omnichannel to connected commerce
  • Enhancing customer experience with data integration
  • The importance of agile and scalable tech stack

Dive in:

[05:46] 54% browse online, maximize impact with both.

[07:07] Technology affects physical retail experience, now crucial.

[13:29] Key elements: tech stack, informed decisions, leveraging partners.

[16:50] Partners play critical roles in business success.

[19:35] Speed to market varies based on tech stack; for Shopify, it's quicker.

[23:16] Insider Tips from Ben!

Find the notes here: https://keepopt.com/205

Download Shopify's new industry report >> https://keepopt.com/shopify

****

Get all the links and resources we mention & join our email list at https://keepopt.com

Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://keepopt.com/sponsor

  continue reading

229 jaksoa

Artwork
iconJaa
 
Manage episode 419521689 series 3270990
Sisällön tarjoaa Chloe Thomas. Chloe Thomas tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.

Ben Lang is the Head of Northern Europe and Dach at Shopify. Helping Shopify partners throughout these regions and beyond to help the retailers they work with build successful commerce strategies.

In this episode, we discuss:

  • Transitioning from omnichannel to connected commerce
  • Enhancing customer experience with data integration
  • The importance of agile and scalable tech stack

Dive in:

[05:46] 54% browse online, maximize impact with both.

[07:07] Technology affects physical retail experience, now crucial.

[13:29] Key elements: tech stack, informed decisions, leveraging partners.

[16:50] Partners play critical roles in business success.

[19:35] Speed to market varies based on tech stack; for Shopify, it's quicker.

[23:16] Insider Tips from Ben!

Find the notes here: https://keepopt.com/205

Download Shopify's new industry report >> https://keepopt.com/shopify

****

Get all the links and resources we mention & join our email list at https://keepopt.com

Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://keepopt.com/sponsor

  continue reading

229 jaksoa

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