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Improving the agent experience through digital transformation with Sammons Financial Group
Manage episode 354182510 series 3335159
Sisällön tarjoaa Equisoft + Insurance Innovation Reporter and Insurance Innovation Reporter + Equisoft. Equisoft + Insurance Innovation Reporter and Insurance Innovation Reporter + Equisoft tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Would you classify your company as one that experienced growth but now is in a dry spot and has plateaued?
If so, Kelly Coomer, CIO of Sammons Financial Group, has an answer for you.
Developing and evolving the business into a product mindset.
Kelly is on the hunt to obtain technology to improve customer experience, keep employees satisfied, and hire and retain workers. She shares her journey and the changes that she has made in order to keep the company growing - all centered around the company-wide shift to a product mindset.
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