Beyond Theory: Unlocking Business Value with Complete Digital Risk Flows | James Wright, Henrik Bjørnstad and Jason Howes

Making Risk Flow | The Future of Insurance

Send us a text

In this special episode of Making Risk Flow, host Juan de Castro engages an esteemed panel of insurance industry experts during InsTech’s recent Beyond Theory event in London. The panel features James Wright, Head of Technology at Beazley; Henrik Bjørnstad, Managing Director of National Markets at Markel International; and Jason Howes, Chief Transformation Officer at Allianz Insurance. Together, they explore the evolving landscape of commercial insurance, with a particular focus on digital transformation and its implications for underwriting processes.
Juan prompts the panel to candidly discuss their transformation journeys, uncovering the distinct challenges each company encounters as they modernise operations and enhance customer experiences. James details Beazley’s efforts to centralise operations for better SME client service, emphasising the importance of tailored underwriting for diverse risks. Jason outlines Allianz’s ambitious strategy to digitise and simplify its services, underlining the need to meet rising customer expectations. Meanwhile, Henrik illustrates how prioritising workflow improvements has significantly boosted productivity and customer satisfaction in underwriting, especially in speciality lines. The discussion also delves into strategies for fostering a cultural shift among underwriters to embrace innovative digital tools.
If you'd prefer to watch the episode instead, simply click here!
To discover out more about digital risk processing, click here.
Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.
Check out the three most downloaded episodes:

• The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo
• 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada
• Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's