Get Ahead of a Business Crisis: Tips from QBE's Head of Claims

Middle Market Growth Conversations

This episode is brought to you by QBE North America, part of QBE Insurance Group Limited, one of the largest insurers and reinsurers worldwide. *** Eric Sanders, QBE North America's head of claims, joins the podcast to discuss the role of an insurance claims department as an "economic first responder," and he offers ways that businesses can tap into the expertise and resources offered by the claims team before a crisis occurs. Sanders outlines best practices for what to do in various loss scenarios, plus how to achieve the best claim results. He stresses the importance of building rapport with one's claims professional, and describes how to strengthen that relationship. He also highlights emerging risk areas for 2021 that business leaders should keep an eye on. Earlier podcast episodes featuring QBE leaders highlighted the risks to middle-market companies revealed by the "Mid-size Company Risk Report," based on a survey conducted by QBE and ACG, as well as the drivers behind increased liability and litigation risk. Listen to previous podcast episodes featuring QBE professionals: Surveying Risk in the Middle Market with QBE: https://middlemarketgrowth.org/podcast-surveying-risk-in-the-middle-market-with-qbe/ Rising ‘Social Inflation’ Is Putting Midsize Businesses at Risk. Here’s Why: https://middlemarketgrowth.org/podcast-qbe-on-litigation-and-liability-risk/ Find the full risk report on QBE's website: www.qbe.com/us/risk-report. **** The Middle Market Growth Conversations podcast is produced by the Association for Corporate Growth. To learn more about the organization and how to become a member, visit www.acg.org.