How to Talk to a Client About Increasing Fees When Their Expectations Change
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In this insightful episode of Peacebuilding with Dr. Pollack, we delve into the complex world of workplace dynamics and client relationships. Our guest, Chad, brings forth a relatable dilemma faced by many professionals: how to renegotiate rates and manage expectations with a longstanding client.
As a W2 employee acting in a client-focused role, Chad finds himself in a tricky situation. Originally hired for local video production, his role has unexpectedly expanded to include travel for trade shows, without additional compensation for his increased efforts. This shift has led to personal expenses and a work-life imbalance, raising important questions about fair compensation and boundaries in professional relationships.
Dr. Pollack skillfully navigates through Chad's predicament, offering practical advice on approaching rate renegotiation and setting clear terms with clients. The conversation illuminates the importance of valuing one's work, being prepared to adjust client portfolios, and the significance of clear communication in maintaining healthy professional relationships.
Whether you're a freelancer, consultant, or in a client-service role, this episode offers valuable insights into handling changes in work scope and advocating for your worth. Join us as we explore strategies for balancing client demands with personal well-being, and learn how to effectively negotiate terms that reflect the evolving nature of your professional contributions.
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Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
More from Dr. Pollack:
- Peaceful Leaders Academy
- Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict
- FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems
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