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Rewind - Kevin Susman | Commercial Innovation, Digital Transformation, & Strategy
Manage episode 395847013 series 3262645
Sisällön tarjoaa Steffen Horst and Dave Antil. Steffen Horst and Dave Antil tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Many companies focus on product and forget about the value of brand…
But when you rethink your approach to brand, you can transform your company…
My guest, Kevin Susman, is the VP of Brand and Communications at MATRIXX Software.
In this episode, he’ll share his expertise on commercial innovation, digital transformation, and strategy.
He’ll cover:
- The difference between “new” and “innovative”
- How brand contributes to the customer experience
- What companies miss when they overfocus on product
- How a bad customer experience hurts your brand
- And more
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