Sidekick is an AI Shopify expert

Practical AI: Machine Learning, Data Science, LLM

Today, Chris explores Shopify Magic and other AI offerings with Mike Tamir, Distinguished ML Engineer and Head of Machine Learning, and Matt Colyer, Director of Product Management for Sidekick. They talk about how Shopify uses generative AI and LLMs to enhance their products, and they take a deeper dive into Sidekick, a first-of-its-kind, AI-enabled commerce assistant that understands a merchant’s business (products, orders, customers) and has been trained to know all about Shopify.

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Sponsors:

• Fly.io – The home of Changelog.com — Deploy your apps close to your users — global Anycast load-balancing, zero-configuration private networking, hardware isolation, and instant WireGuard VPN connections. Push-button deployments that scale to thousands of instances. Check out the speedrun to get started in minutes.
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Featuring:

• Mike Tamir – LinkedIn
• Matt Colyer – Twitter, LinkedIn
• Chris Benson – Twitter, GitHub, LinkedIn, Website

Show Notes:

• Shopify
• Shopify’s Winter Edition ’25

Something missing or broken? PRs welcome!

Luvut

1. Welcome to Practical AI (00:00:00)

2. Sponsor: Fly (00:00:35)

https://fly.io/

3. What is Shopify? (00:03:16)

4. What sets Shopify apart? (00:05:10)

5. Wide array of customers (00:06:09)

6. The Ai turning point (00:08:01)

7. Shopify's mission (00:09:12)

8. Approaching different models (00:10:33)

9. Strengths and weaknesses of different perspectives (00:11:43)

10. Growing pains (00:14:51)

11. Sponsor: Timescale (00:17:21)

https://www.timescale.com

12. Find your way out of the forest (00:19:58)

13. Other products (00:23:29)

14. Plugging in the ecosystem (00:27:17)

15. Sponsor: Eight Sleep (00:30:45)

https://www.eightsleep.com/changelog

16. What is Magic? (00:33:29)

17. Adding more AI capabilities? (00:34:10)

18. Finding utility in other tools (00:40:10)

19. Looking to the future (00:44:17)

20. Thanks for joining us! (00:50:23)

21. Outro (00:50:50)