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The Unauthorized Practice of Public Adjusting (UPPA): Affecting Insurance Companies and Policyholders Alike
Manage episode 178257572 series 1116341
To quote Robert Baker's published piece on the Unauthorized Practice of Public Adjusting (UPPA), "The unlicensed practice of public adjusting is a vehicle of consumer fraud that preys on some of the most vulnerable elements of our society. The disaster-stricken, the elderly, the unsophisticated and those for whom English is a second language. Individuals losses range from a couple of thousand to tens of thousands of dollars. And frequently, victims are left without a remedy, because UPPA offenders just disappear or are not worth suing."
Our experts discuss this timely issue - what it is, who is affected, and what can be done to stop it - in this episode.
[01:52] What is the unauthorized practice of public adjusting and how and when did it start?
[05:46] How did the practice of UPPA develop and get worse over time?
[10:00] Do insurance agents ever assist in claims and does it cause confusion?
[13:19] How prevalent is the problem and are some states worse than others?
[15:25] In terms of dollars, what does this practice cost policyholders and/or the insurance industry?
[22:18] What has been done to counteract this practice and who is doing it?
[25:42] How are the insurance industry and public adjusters united in addressing this issue?
[27:35] Have insurance companies taken a position on this topic?
[32:08] Once claims have been settled, do homeowners have any recourse?
[34:14] Real world examples of unlawful public adjusting activity.
[38:28] Recommended resources for home and building owners who may experience the illegal activity.
[40:00] What is being done to educate consumers about this issue?
[42:04] Additional thoughts from the panel.
Panelists:
- Art Jansen, Chief Executive Officer – Jansen/Adjusters International
- Jim Beneke, President – The Beneke Company/Adjusters International
- Brian Goodman, Principal – Kramon & Graham PA
- Steve Badger, Attorney/Senior Partner – Zelle LLP
- Todd Thomas, Executive Director of Consulting Services and member of the Society of Risk Management Consultants – Adjusters International
Moderator:
- Brianna Moyer, Digital Marketing Manager – Adjusters International
Mentioned in This Episode:
25 jaksoa
Manage episode 178257572 series 1116341
To quote Robert Baker's published piece on the Unauthorized Practice of Public Adjusting (UPPA), "The unlicensed practice of public adjusting is a vehicle of consumer fraud that preys on some of the most vulnerable elements of our society. The disaster-stricken, the elderly, the unsophisticated and those for whom English is a second language. Individuals losses range from a couple of thousand to tens of thousands of dollars. And frequently, victims are left without a remedy, because UPPA offenders just disappear or are not worth suing."
Our experts discuss this timely issue - what it is, who is affected, and what can be done to stop it - in this episode.
[01:52] What is the unauthorized practice of public adjusting and how and when did it start?
[05:46] How did the practice of UPPA develop and get worse over time?
[10:00] Do insurance agents ever assist in claims and does it cause confusion?
[13:19] How prevalent is the problem and are some states worse than others?
[15:25] In terms of dollars, what does this practice cost policyholders and/or the insurance industry?
[22:18] What has been done to counteract this practice and who is doing it?
[25:42] How are the insurance industry and public adjusters united in addressing this issue?
[27:35] Have insurance companies taken a position on this topic?
[32:08] Once claims have been settled, do homeowners have any recourse?
[34:14] Real world examples of unlawful public adjusting activity.
[38:28] Recommended resources for home and building owners who may experience the illegal activity.
[40:00] What is being done to educate consumers about this issue?
[42:04] Additional thoughts from the panel.
Panelists:
- Art Jansen, Chief Executive Officer – Jansen/Adjusters International
- Jim Beneke, President – The Beneke Company/Adjusters International
- Brian Goodman, Principal – Kramon & Graham PA
- Steve Badger, Attorney/Senior Partner – Zelle LLP
- Todd Thomas, Executive Director of Consulting Services and member of the Society of Risk Management Consultants – Adjusters International
Moderator:
- Brianna Moyer, Digital Marketing Manager – Adjusters International
Mentioned in This Episode:
25 jaksoa
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