How Do You Handle Disagreement in Business?
Manage episode 409437381 series 3561006
How do you handle disagreement in your business? Get ready for an engaging discussion as Cleanfluencer Angela Brown and Realtor Brooke Bryant and their special guest Katie Edge share invaluable insights on mastering disagreements and fostering solid relationships. These industry experts delve into establishing rapport, fostering trust, and transforming clients into friends. Katie Edge shares a firsthand account of a challenging project that demanded accountability and effective problem-solving. Whether you're a Realtor or business owner, this video is a goldmine of wisdom to elevate your professional relationships. Don't miss this opportunity to unlock the secrets of handling disagreements gracefully and achieving long-term success.
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*** HANDLE DISAGREEMENT CHAPTERS *** 0:00 - How can building rapport with customers help in handling disagreements effectively? 0:28 - What strategies can establish a friend-like relationship with clients? 0:48 - How does owning up to mistakes and apologizing contribute to resolving disagreements? 0:59 - Can you share a specific example of a challenging project where a dispute arose and how it was resolved? 2:07 - How does the personal nature of dealing with someone's home affect handling disagreements? 2:22 - In what ways can emotions impact disputes in real estate transactions? 2:42 - Can you provide tips for maintaining a positive relationship with clients during disagreements?
*** SUGGESTED RESOURCES *** The Ultimate Guide to Move in, Move Out Cleaning - https://amzn.to/3TYiz8y Sell 100+ Homes A Year: How we use Engagement Marketing - https://amzn.to/3vXqojx Mindset Reset For Real Estate Success - https://amzn.to/3W6qu30 Discover the Hidden You: The Secret to Living the Good Life - https://amzn.to/3Qxbeee I Got My Attitude From a Crazy Realtor I Am Related to... I Call Him Dad - https://amzn.to/3CK7fp8 Source of Sales (SOS): A REALTOR's Guide to Increasing Your Confidence, Conversions, and Commissions - https://amzn.to/3ir4LVP * When available, we use affiliate links, and as Amazon Associates, we earn on qualifying purchases.
*** ABOUT OUR EXPERTS *** Brooke Bryant REALTOR® Brooke Bryant is a highly accomplished and sought-after Realtor in Charlotte, NC. With a passion for media and PR, Brooke has honed her skills in getting articles and press releases placed in top-tier magazines and online publications, making her a go-to expert in the real estate industry. Follow on social media at: @AskBrookeBryant
Aaron Brown REALTOR® Aaron Brown is a highly sought-after REALTOR® in San Antonio, TX, with over 14 years of sales experience as one of the top performers in real estate sales. He has amassed a loyal following of first-time buyers and sellers. He is the host of the weekly YouTube show and podcast Realty Success. Follow on social media at: @AskAaronBrown
Regina Brown REALTOR® Regina Brown is a distinguished real estate agent based in San Antonio, TX, renowned for her expertise in the luxury market. Her niche lies in organizing high-end events for her discerning clients, and she is widely recognized for her extensive network and exceptional connections.
Angela Brown CLEANFLUENCER Angela Brown is a cleanfluencer with 32 years of experience as a professional house cleaner. She is the founder of Savvy Cleaner- the world-famous training and certification program for house cleaners and maids. She is an author, a podcaster, and the host of the daily show Ask a House Cleaner. Follow on social media at: @AskAngelaBrown
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* SPONSORSHIPS & BRANDS * We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for homeowners and the realtors who help them, here's how to work with us - https://savvycleaner.com/brand-deals
* THIS SHOW WAS SPONSORED BY * SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com in partnership with REALTY SUCCESS HUB https://realtysuccesshub.com
Show Produced by Savvy Cleaner: https://savvycleaner.com Show Hosts: Angela Brown, Aaron Brown, Regina Brown, Brooke Bryant Show Editors: Kristin Ochsner & PJ Barnes Show Producer: Jenifer V. Holland
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