CarCast is twice weekly automotive podcast hosted by Matt “The Motorator” D’Andria, former NFL and WWE superstar, Bill Goldberg, and Vice President Editorial & Editor-in-Chief at Edmunds.com, Alistair Weaver. CarCast explores all aspects of the automotive space from the performance aftermarket to new car buying and the future of the automotive industry. The guys answer your questions, offer advice and feature guests from the automotive industry and celebrity car enthusiasts.
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Sisällön tarjoaa Carm Capriotto, AAP, Carm Capriotto, and AAP. Carm Capriotto, AAP, Carm Capriotto, and AAP tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
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The Commitment Principle: How to Build Trust and Drive Sales in the Auto Repair Industry [RR 953]
MP3•Jakson koti
Manage episode 417453435 series 1232327
Sisällön tarjoaa Carm Capriotto, AAP, Carm Capriotto, and AAP. Carm Capriotto, AAP, Carm Capriotto, and AAP tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Dan Molloy shares insights from his new book, 'The Language of Commitment: Will Speaking the Language of Commitment Make You Richer, Smarter, and Better Looking?' and his unique approach to business growth through focusing on commitment-driven communication rather than mere information exchange. Dan Molloy, Molloy Business Development Group
Show Notes - Watch Full Video Episode
- 'The Language of Commitment: Will Speaking the Language of Commitment Make You Richer, Smarter, and Better Looking?'
- Dan Molloy's transition to the automotive repair business (00:03:01) Dan Molloy shares the story of how he transitioned from the telecommunications industry.
- Obtaining funding for the automotive business (00:04:23) Dan explains how he obtained funding for the automotive repair business and the real estate involved in the deal.
- The impact of language and communication (00:08:02) The profound impact of language and communication on commerce and personal results.
- The six possible moves in communication (00:09:17) The concept of six possible moves in communication and how it transformed his perspective on life.
- The evolution of personal growth (00:11:12) Personal growth and reinvention in different decades of life.
- The concept of the future and commitment (00:13:29) The concept of the future, the significance of living in the present, and the distinction between goals and commitments.
- Leadership, commitment, and invention (00:15:44) The importance of commitment in leadership, business, and sales, and the role of inventing the future.
- The start of the segment (00:16:29) The communication business and hidden metrics in the auto repair industry.
- Moving the numbers (00:18:04) Discussion on how to steer business numbers and the importance of language in doing so.
- Communication as the only tool (00:18:16) The significance of language in communication, teaching, training, and customer interactions.
- Communication standards (00:18:45) The absence of effective communication standards and its impact on business.
- The importance of analyzing language (00:22:06) The significance of analyzing language in business.
- Building trust and credibility (00:24:31) The importance of building trust, credibility, and relationships through language.
- The act of declaring (00:25:52) The significance of making declarations and how they invent the future in business conversations.
- Commitment making rate (00:28:17) The concept of commitment making rate and its importance in effective communication.
- AI and Human Analysis in Conversations (00:38:13) Explanation of using AI and human analysis to assess conversations and the importance of speech acts in communication.
- Success Story: Commitment-Based Operation (00:39:50) An example of a business's transformation from information-based to commitment-based operation and its impact on success and growth.
- Customer Relationship and Commitment (00:41:37) Discussion of the importance of relationship-building and commitment in customer interactions and problem-solving.
312 jaksoa
MP3•Jakson koti
Manage episode 417453435 series 1232327
Sisällön tarjoaa Carm Capriotto, AAP, Carm Capriotto, and AAP. Carm Capriotto, AAP, Carm Capriotto, and AAP tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Dan Molloy shares insights from his new book, 'The Language of Commitment: Will Speaking the Language of Commitment Make You Richer, Smarter, and Better Looking?' and his unique approach to business growth through focusing on commitment-driven communication rather than mere information exchange. Dan Molloy, Molloy Business Development Group
Show Notes - Watch Full Video Episode
- 'The Language of Commitment: Will Speaking the Language of Commitment Make You Richer, Smarter, and Better Looking?'
- Dan Molloy's transition to the automotive repair business (00:03:01) Dan Molloy shares the story of how he transitioned from the telecommunications industry.
- Obtaining funding for the automotive business (00:04:23) Dan explains how he obtained funding for the automotive repair business and the real estate involved in the deal.
- The impact of language and communication (00:08:02) The profound impact of language and communication on commerce and personal results.
- The six possible moves in communication (00:09:17) The concept of six possible moves in communication and how it transformed his perspective on life.
- The evolution of personal growth (00:11:12) Personal growth and reinvention in different decades of life.
- The concept of the future and commitment (00:13:29) The concept of the future, the significance of living in the present, and the distinction between goals and commitments.
- Leadership, commitment, and invention (00:15:44) The importance of commitment in leadership, business, and sales, and the role of inventing the future.
- The start of the segment (00:16:29) The communication business and hidden metrics in the auto repair industry.
- Moving the numbers (00:18:04) Discussion on how to steer business numbers and the importance of language in doing so.
- Communication as the only tool (00:18:16) The significance of language in communication, teaching, training, and customer interactions.
- Communication standards (00:18:45) The absence of effective communication standards and its impact on business.
- The importance of analyzing language (00:22:06) The significance of analyzing language in business.
- Building trust and credibility (00:24:31) The importance of building trust, credibility, and relationships through language.
- The act of declaring (00:25:52) The significance of making declarations and how they invent the future in business conversations.
- Commitment making rate (00:28:17) The concept of commitment making rate and its importance in effective communication.
- AI and Human Analysis in Conversations (00:38:13) Explanation of using AI and human analysis to assess conversations and the importance of speech acts in communication.
- Success Story: Commitment-Based Operation (00:39:50) An example of a business's transformation from information-based to commitment-based operation and its impact on success and growth.
- Customer Relationship and Commitment (00:41:37) Discussion of the importance of relationship-building and commitment in customer interactions and problem-solving.
312 jaksoa
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