Retailer Tech Tips: Revolutionizing Retail Through Digital and Social Experiences

RETHINK RETAIL

In this new episode of Retail Tech Tips, we will dive into one of the biggest topics in retail: digitizing the in-store experience. Revenue from eCommerce sales in the US is expected to top $1T in 2024. There is no denying eCommerce’s continued growth, and while brick-and-mortar retail still accounts for most of all retail sales today, it needs to adapt to stay relevant, merging the personalization, convenience, and flexibility of eCommerce with the experientialism and immediacy of the in-store shopping experience. Yet, the question of how to go about achieving a store’s digital transformation is a broad one, and it depends heavily on the goals and consumer base of a given retailer. This episode seeks to help retailers understand what they should be prioritizing in their ongoing digital transformations while highlighting what help may be available along the way.