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The magic of leadership is empathy, with Tom Peters
Manage episode 352370067 series 3433960
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A leader needs to be prepared to be available. That means not overbooking themselves with meetings, burning out, and being unable to think creatively. To author and columnist Tom Peters, empathy is the most important skill a leader can have.
In May 1986, Tom wrote about having only five levels of management, even in big multinationals. In ‘88, he wrote Stuff the Bureaucrats, Embrace the Customer, Listen to the Workers, and since the ‘90s has been speaking on the importance of having women in leadership positions.
Tom’s COVID-19 Leadership Seven
- Be kind
- Be caring
- Be patient
- Be forgiving
- Be present
- Be positive
- Walk in the other person's shoes
Links
- Connect with Tom on LinkedIn
- Tom Peters’ Compact Guide to Excellence
- Leadership the Hard Way, by Dov Frohman and Robert Howard
- What Google learned from its quest to build the perfect team
- The Customer Comes Second: Put Your People First and Watch 'em Kick Butt, by Hal Rosenbluth and Diane McFerrin Peters
- Resume vs eulogy virtues
- Kindness in Leadership, edited by Gay Haskins, Mike Thomas, and Lalit Johri
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