The Emotional Labor Podcast - Mary Beth Ferrante

The Emotional Labor Podcast

I was introduced to Mary Beth Ferrante through a colleague in the professional organizing industry, and I’m so glad to have had this conversation with her. Mary Beth is the founder of Wrk360, a mom of two, a daughter of aging parents, and an entrepreneur with a deep passion for reimagining the workplace. She’s an expert on the intersection of unpaid care work and paid work—the kind of work that shows up in your job description—and she has a lot to say about why this matters.

During our conversation, Mary Beth shared a jaw-dropping statistic: caregiving contributes $1.9 trillion to the GDP, but its value remains largely invisible. Why? Because caregiving work itself is so often invisible. And this lack of recognition ripples out into the workplace, especially for women.

Mary Beth laid out the stark realities: 79% of new moms are less likely to be hired, and 50% are less likely to be promoted. These numbers are depressing, but they highlight the urgent need for change. What I love about Mary Beth’s work is that she’s not just pointing out the problems—she’s actively designing solutions.

One idea we discussed is the concept of a re-onboarding program for employees returning from maternity leave. Think about it: when a woman comes back to work after having a baby, she’s stepping into the workplace with a whole new identity. She’s not just an employee anymore; she’s now a working mom. And while, yes, every mom is a working mom—whether paid or unpaid—the workplace rarely acknowledges this profound transition.

Imagine a workplace where her return is supported with a thoughtfully co-created transition plan. It’s a plan that acknowledges how much her life has changed while also ensuring that her team is ready to support her success. This kind of approach not only helps her stay engaged on the job but also increases the likelihood she’ll stay with the company.

Mary Beth’s vision for the future of work is one where emotional labor, caregiving, and workplace equity aren’t afterthoughts but central to how we design policies and cultures. Our conversation was inspiring, eye-opening, and filled with practical takeaways for anyone looking to support caregivers—at work and beyond. I hope you enjoy it as much as I did!

Here is a link to download a quick quiz on the mental load: Rebalance the Mental Load to Reduce Overwhelm - Are YOU Ready?

Mary Beth's LinkedIn: https://www.linkedin.com/in/mbferrante/