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#010 - The BEST Customer Service in the Shoe Retail Industry! 🌟👟
Manage episode 421078074 series 3564910
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Join hosts Ash, Jeff, and Ben on Comfort Walk and Talk as they chat with Natalie, the Queen of Online Customer Service at Comfort Co. Natalie shares insights into the most common reasons customers reach out, from store locations to sizing inquiries. Discover how customer service representatives like Natalie make a difference in customers' lives, one step towards comfort at a time.
Stop suffering in uncomfortable shoes! Discover stylish comfort shoes here: https://www.thecomfortco.com.au/
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Timestamps:
[00:00:00] Intro.
[00:05:33] Customer service interactions and challenges.
[00:09:35] Changing lives through footwear.
[00:10:23] Providing solutions for customer issues.
[00:20:27] Common foot problems discussed.
[00:21:24] A customer service horror story.
[00:24:28] Customer service communication strategies.
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