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Improving feedback loops | Leah Moorhead | TDSU Ep. 34
Manage episode 424066686 series 3578812
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Product feedback from your customers is a precious gift, and Leah Moorhead thinks you're wasting it.
⏱️ Timestamps:
00:00:00 - Improving feedback loops
00:01:04 - Introducing Leah Moorhead
00:01:24 - Did we all start in sales?
00:03:18 - Aligning customer success and product teams
00:03:36 - Role of product specialists in startups
00:04:34 - Increasing call quality with product specialists
00:05:15 - Other potential titles
00:07:01 - Challenges and solutions in customer-product interaction
00:11:11 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Leah Moorhead:
Leah's LinkedIn: https://www.linkedin.com/in/leahmoorhead/
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