168. A Basic, Three-Step Manager Training Process

Service Industry Success

We need to put good managers, leaders, and decision-makers in place to build a business that doesn’t require us to oversee every import decision, or drive every critical behavior.

But how do we teach people we put into leadership roles to do well at the things we will ask of them.

In this episode, I share a simple, three-step process that is a fundamental part of how I teach leaders to do leadership.

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