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Unlocking Small Business Potential with IT (With Jeremy Irving from IC360)
Manage episode 401203614 series 3502096
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Small businesses should not shy away from new technology, but rather use it as a secret tool to drive employee and customer satisfaction and engagement. Jeremy Irving is the Managing Director and Senior Technical Analyst of IC 360 Solutions, a technology firm that helps small businesses. He is also a certified PMP (project management professional) and a cloud technology and digital transformation expert, with over twenty years of hands-on IT experience. Today, he shares his insights on cybersecurity, ChatGPT, Microsoft versus G-Suite, his personal views on work-life balance, and much more.
0:00 Teaser
1:10 Interview with Jeremy
8:10 Cloud solutions and security
12:56 Prevalence of cyber attacks
14:35 How can small businesses protect themselves
16:50 Microsoft VS G-suite
20:12 Leading with objectives
25:26 Design first, engineer second
25:46 Benefits and issues of AI
31:20 In-house VS outsourcing
34:40 Work-life balance
43:46 Get connected
44:37 Outro
Jeremy Irving
linkedin.com/in/jeremyirving
https://www.ic360.ca/
https://twitter.com/ic360solutions
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