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Sisällön tarjoaa The Soft Skills Group. The Soft Skills Group tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
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The secret sauce for surviving office drama with Keren Castelli

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Manage episode 397604881 series 3347028
Sisällön tarjoaa The Soft Skills Group. The Soft Skills Group tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.

In this podcast episode of the Soft Skills Salon, host Diana Kawarsky has a conversation with change management expert Keren Castelli about the critical role of soft skills in the workplace, especially during the pandemic-induced shift to remote work. They discuss the misperceptions of soft skills as less valuable than hard skills and advocate for terms like "emotional quotient" to represent their importance better. Keren shares her strategies for promoting empathy and understanding during change, such as welcoming resistance and using affirmations to resolve conflicts. The episode emphasizes the significance of empathy, listening, and open communication in change management and conflict resolution.
Today's Selected Questions

  1. How do you compare pre-Covid soft skills to moving beyond Covid soft skills at work?
  2. Do you use the term soft skills? Why or why not?

Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.
Social Media Links

  continue reading

35 jaksoa

Artwork
iconJaa
 
Manage episode 397604881 series 3347028
Sisällön tarjoaa The Soft Skills Group. The Soft Skills Group tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.

In this podcast episode of the Soft Skills Salon, host Diana Kawarsky has a conversation with change management expert Keren Castelli about the critical role of soft skills in the workplace, especially during the pandemic-induced shift to remote work. They discuss the misperceptions of soft skills as less valuable than hard skills and advocate for terms like "emotional quotient" to represent their importance better. Keren shares her strategies for promoting empathy and understanding during change, such as welcoming resistance and using affirmations to resolve conflicts. The episode emphasizes the significance of empathy, listening, and open communication in change management and conflict resolution.
Today's Selected Questions

  1. How do you compare pre-Covid soft skills to moving beyond Covid soft skills at work?
  2. Do you use the term soft skills? Why or why not?

Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.
Social Media Links

  continue reading

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