How to not make a meal out of your IT system with Cliff Gurdin , Director at Eat IT Drink IT

Tech on Toast, The Hospitality Tech Podcast

🎙️ Exciting Announcement! New Podcast Episode Alert! 🎉 Hey everyone! I'm thrilled to announce that a brand new episode of our podcast is now live! 🎧 In this episode, we dive deep into the world of technology and its impact on the hospitality industry. We had the privilege of chatting with eith Cliff Gurdin, Director at Eat IT , Drink ITwho shared some incredible insights and experiences. Here are three key takeaways from this episode: 1️⃣ The Importance of Industry Knowledge: Our guest emphasized the significance of having IT professionals who not only possess technical expertise but also understand the specific needs and challenges of the hospitality industry. It's crucial for them to be able to advise businesses on the right technology solutions, backups, and more. 2️⃣ A Consultative Approach: Our guest highlighted the value of being consultative in their business model. By offering personalized appraisals and providing alternative perspectives, they aim to help businesses make informed decisions about their technology needs. It's not just about being another IT firm but genuinely wanting to support the hospitality industry. 3️⃣ Complementing the Customer Experience: Another interesting point discussed was the importance of technology complementing the overall experience a business offers. It's about finding solutions that seamlessly integrate with existing infrastructure and addressing specific pain points rather than suggesting a complete overhaul. A consultative approach helps identify these pain points and work towards tech recovery. I hope these takeaways have piqued your interest! This episode truly sheds light on the intersection of technology and hospitality, and how the right IT solutions can make a real difference. So grab your headphones, tune in to the episode, and let us know what you think! 🙌 Remember, it's not just about fixing technology issues, but also about understanding the people behind the business and delivering a great experience. That's what hospitality is all about! 🏨🍽️ Enjoy the episode, and stay tuned for more exciting content coming your way soon! 🎙️✨ #PodcastAlert #HospitalityTech #TechSolutions #CustomerExperience