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Measuring Progress: Key Metrics for Your Veterinary Business
Manage episode 394309989 series 3507743
Sisällön tarjoaa Dr. Ivan Zak and Dr. Gerardo Poli, Dr. Ivan Zak, and Dr. Gerardo Poli. Dr. Ivan Zak and Dr. Gerardo Poli, Dr. Ivan Zak, and Dr. Gerardo Poli tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
What's on the Bark Side this week?
Dr. Poli and Dr. Zak talk about the balanced scorecard approach for measuring veterinary business success and growth. They introduce this concept, which focuses on five key areas for holistic business growth: team development, innovation, business operations, patient care, and client experience. The conversation also highlights the importance of metrics beyond finances, such as Google reviews for customer satisfaction and real-time feedback for team engagement.
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