How Digitization Transforms Supply Chains and Customer Relationships with Arun Samuga - Ep. 115

The Chemical Show: Executive Interviews on Leadership, Sustainability, Supply Chain, Digitization, Customer Centricity and more and key trends

Digitization and supply chain go hand-in-hand. In this episode of The Chemical Show, host Victoria Meyer welcomes Arun Samuga, Chief Innovation Officer at Elemica to expand on the development of new digital products and solutions in the area of supply chain innovation. Arun emphasizes the importance of educating potential clients about the advantages of embarking on a digital journey while exploring the various benefits of digitization, including reducing working capital, increasing cash on hand, investing in customer experience and sustainability, and expanding sales channels.

Learn more about the following in this episode:

• Evolution of chemical process companies
• How business system connectivity supports the supply chain
• Why companies are mix-and-matching digital and automation solutions
• Digitization in smaller companies
• Elemica’s Multichannel Strategy
• The democratization of AI

Victoria and Arun discuss Elemica’s digital solutions, which impact various business functions from fulfillment to procurement to customer service. Arun discusses Elemica’s move towards providing customized services to cater to the unique needs of different enterprises.

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