Kindness in an Era of Uncertainty | The Novel Outbreak

The China Current with James Chau

In these uncertain times, it’s important to see the current crisis as a human crisis, and remember that radical acts of kindness can bring us closer together and help to make this world a better place to live. One such example is the Shangri-La Hotel in Wuhan. In the midst of the global health crisis, the five-star multinational hotel group provided rooms – a home – for 236 health workers who volunteered to the original epicenter of the crisis, and cooked 24,000 meals for doctors and nurses in hospitals nearby. Given the emergency the city was in, this was a unique challenge in itself. Our host James Chau spoke to Charlie Dang, Executive Vice President for Operations in South China at Shangri-La Hotels and Resorts, to understand how acts of kindness in challenging times make us human.