TCL083 - Why a coach approach boosts employee retention
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Please take 1 min to rate this podcast ! It will mean a HUGE deal to me. www.ratethispodcast.com/intellicoach When Leaders say 'I have no time to coach', I ask back: 'Do you have time to manage the impacts of high turnover then?" In this episode, I share how a coach-like style impacts retention! Employees want to feel that their Manager cares and sees them as a real person. It's basic, yet it is absent for so many people in their daily work routine. A coach-like Leadership styles creates care and genuine interest by design. It makes people feel valued, understood, listened to. Coaching is by no means 'soft'. Quite the contrary. Coach-like leaders address what needs to be addressed with appropriate directness AND care. Why does a coach-like Leader achieve more retention?
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- They are skilled at identifying and addressing individual challenges that employees have that are not related to functional training
- They ask genuine questions about the person and not just the work that the person does. They build a relationship of candor and trust.
- A coach-like leader will also make explicit agreements with their team member how their work helps them progress towards their own career goals.
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