TCF957: Nurturing Clients

The Contractor Fight with Tom Reber

You probably spend a ton of time and money trying to find new clients. But what about the ones you’ve had for years? When was the last time one of your old clients called you up and asked, “Hey, do you still do roofing?” or “I didn’t know you painted exteriors, too!”

Tim and Derek discuss how contractors often focus on attracting new customers but forget to nurture their relationships with existing ones. They tell you to nurture your relationships with your long-time customers instead of just focusing all your efforts on getting new clients — so they don’t forget you and the services you offer!

In this episode, they discuss:

• The importance of building long-lasting relationships with clients, not just focusing on getting new clients
• Tips to show appreciation to long-term clients
• How small gestures can strengthen client loyalty and brand awareness
• Constantly communicating with clients and reminding them of all the services you offer so they don’t forget about you
• The long-term benefits of nurturing client relationships

Resources:

💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/

💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap

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