#062 Operationalizing Culture: 6 Levers to Operationalize Your Culture
Manage episode 426074698 series 3440800
Summary
In this episode, Wendy discusses how to operationalize a culture that benefits both employees and the organization as a whole. She defines culture as the shared norms, values, attitudes, and practices that form the collective identity of a company.
Wendy introduces her Thrive Culture framework, which consists of six key areas: tribal core values, helpful processes and systems, responsive listening strategy, inspiring inclusivity and belonging, visible career and development paths, and empowering rewards and recognition.
She emphasizes the importance of defining core values, creating clarity in processes, listening to employee feedback, promoting inclusivity, providing growth opportunities, and recognizing and rewarding employees.
Keywords
culture, operationalize, employees, organization, shared norms, values, attitudes, practices, collective identity, Thrive Culture, tribal core values, helpful processes, systems, responsive listening strategy, inclusivity, belonging, career paths, development paths, rewards, recognition
Takeaways
- Culture is about the shared norms, values, attitudes, and practices that form the collective identity of a company.
- Operationalizing culture involves focusing on six key areas: tribal core values, helpful processes and systems, responsive listening strategy, inspiring inclusivity and belonging, visible career and development paths, and empowering rewards and recognition.
- Defining core values and ensuring they are lived and breathed by the organization creates a tribal culture.
- Having clear processes and systems promotes consistency, improves morale, and impacts the bottom line.
- Implementing a responsive listening strategy, including surveys and interviews, allows leaders to gather feedback and make improvements.
- Creating an inclusive environment through language, safe spaces, and employee resource groups fosters a sense of belonging.
- Providing visible career and development paths, along with leadership competencies, helps employees grow and prepare for future roles.
- Recognizing and rewarding employees in a way that aligns with their preferences and values boosts morale and makes them feel valued.
Grab your FREE Download: 5 Easy Steps to Create Engaging Core Values
Chapters
00:00 Introduction and Definition of Culture
02:02 The Framework: Thrive Culture
05:38 Chapter 2: Creating a Culture of Clarity with Helpful Processes and Systems
07:28 Chapter 3: Implementing a Responsive Listening Strategy
09:10 Chapter 4: Inspiring Inclusivity and Belonging in the Workplace
10:07 Step Five: Career and Development Paths
12:08 Chapter 6: Empowering Rewards and Recognition
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