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It's all about perspective | Carolyn Glassberg | The Daily Standup Ep. 69
Manage episode 432797122 series 3577614
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Carolyn Glassberg had a shakeup at her job that has her considering perspective a lot more.
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⏱️ Timestamps:
00:00:00 - It's all about perspective
00:00:55 - Welcoming Carolyn Glassberg to The Daily Standup
00:01:58 - Changing CS roles
00:02:42 - Different CS mandates
00:04:17 - Compensation differences
00:06:48 - Diverse team structures
00:09:11 - Importance of a CS charter
00:11:12 - Handling structural changes
00:11:58 - Specialization and reporting
00:12:40 - Multiple management layers
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Carolyn Glassberg:
Carolyn's LinkedIn: https://www.linkedin.com/in/carolyn-glassberg-015a391/
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