EP #45 The UK Legal Market with Greg Jackson of PwC

The Future Is Bright Podcast

“I suspect in the UK we’re going to end up with some really deep, high-quality verticals…as opposed to lots of law firms having components,” says today’s guest Greg Jackson, Director of Law Firm Strategy and Transformation at PwC, who joins The Future is Bright to discuss this and many more predictions he has for the future of UK law firms. Along with co-hosts Chris Batz and Howard Rosenberg, Greg will compare UK firms to their American counterparts in terms of economics, leverage, rates and utilization, pay and expectations at the partner level, as well as yearly hours. He will explain why he’s changed his view—however slightly—on the idea of growth for growth’s sake, how the UK legal market is changing—including a particularly important one—and his advice for mid sized firms.

He will also explain how Alternative Business Structure will affect the UK model going forward and why U.S. outbound work to Europe is so important. He’ll predict whether or not the UK will adopt a hybrid model, marrying innovation with tradition, as well as what to do when you’ve been on a steady upward trajectory for a sustained period of time, and the issue that keeps his clients up at night.

What is the one thing that U.S. law firms do better than those across the pond? Join today’s episode of The Future is Bright to find out.

Quotes

• “One of the projects that I always encourage clients to do—and I did in my old world—was, How do you situate your exec or board in a ten percent off the top line reduction? Whether hours or price or some combination of the two? Situate yourself in that issue and think, ‘What can we do about cash? What do we do with our clients? What work do you want to hold on to that we’re willing to go for a downward cycle, even if it’s painful?” (7:01 | Greg Jackson)

• “I don’t know how this is played out in the U.S., but in the UK, in particular in the last 12 months, there have been a number of quite bad well-being incidents that have happened which have caused firms to really think about, ‘How do you connect utilization into an understanding of what people are doing?’ It can be quite hidden, to your point, big hours, etc.” (14:58 | Greg Jackson)

• “When you think of what’s coming in terms of technology investment, lawyer salaries, the need to be more international and cope with more complex regulatory environments to operate in the U.S./UK, I just see a world in which you need more scale.” (19:47 | Greg Jackson)

• “I suspect in the UK we’re going to end up with some really deep, high-quality verticals…as opposed to lots of law firms having components.” (24:22 | Greg Jackson)

Links

Connect with Greg Jackson:

LinkedIn Profile: https://www.linkedin.com/in/greg-jackson86/

Connect with Howard Rosenberg:

LinkedIn profile: https://www.linkedin.com/in/hrosenberg/

Company web profile: https://www.baretzbrunelle.com/howard-rosenberg

Connect with Chris Batz:

LinkedIn Profile: https://www.linkedin.com/in/chrisbatz/

LinkedIn Company page: https://www.linkedin.com/company/columbus-street/

Columbus Street website: https://www.columbus-street.com/

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