#146 How Compassion Impacts the Veterinary Experience

The Joyful DVM Podcast: Empowering Veterinary Professionals

The Joyful DVM Podcast: Empowering Veterinary Professionals

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Sisällön tarjoaa Dr. Cari Wise, DVM, MAEd, Certified Life Coach, Dr. Cari Wise, DVM, and Certified Life Coach. Dr. Cari Wise, DVM, MAEd, Certified Life Coach, Dr. Cari Wise, DVM, and Certified Life Coach tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.

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This podcast from Boston Consulting Group looks around the corner of today’s big business and social issues. The goal–the so what–is to make sense of today and prepare busy leaders and executives for the day after tomorrow. Award-winning British journalist Georgie Frost interviews the leading thinkers and doers at BCG on the trends, developments, and ideas that will shape and disrupt the future. This is not your typical business strategy podcast.

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In this episode, Dr. Cari Wise talks about the importance of compassion in the veterinary experience, both for veterinary professionals and clients. She believes that by understanding each client's situation and allowing them to make decisions about their pet's care, veterinarians can create a judgment-free zone that fosters trust and improves the overall experience. Dr. Wise encourages veterinary professionals to listen to their clients, educate them about their options, and remind them that they are ultimately the decision-makers. By connecting with clients on a human level and personalizing their experience, veterinarians can provide better care for their patients.
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The Joyful DVM Podcast: Empowering Veterinary Professionals

#146 How Compassion Impacts the Veterinary Experience

The Joyful DVM Podcast: Empowering Veterinary Professionals

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The Joyful DVM Podcast: Empowering Veterinary Professionals

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#218: Let Them Say NO 33:51

9 päivää sitten33:51

33:51

What happens when a client declines your veterinary recommendations? For many of us, their “no” sparks frustration, judgment, and even resentment. But what if that "no" isn’t actually a problem? In this episode, Dr. Cari Wise explores the deeper meaning behind client decisions, why we take them personally, and how shifting our mindset can reduce stress, build trust, and create a more positive veterinary experience. What You’ll Learn in This Episode: 1️⃣ Why Client “No’s” Feel So Personal – Understand how external validation impacts your emotional response to client decisions. 2️⃣ The Role of Judgment in Veterinary Interactions – Learn how unconscious judgment—toward clients and yourself—creates unnecessary stress. 3️⃣ How to Communicate Without Pressure or Manipulation – Discover how small language changes can build trust and encourage client collaboration. 4️⃣ The True Role of a Veterinarian in the Care Cycle – Gain clarity on what is (and isn’t) your responsibility when offering medical recommendations. 5️⃣ How Letting Go of Control Reduces Burnout – Find out how detaching from client choices leads to a more sustainable and fulfilling veterinary career. Key Takeaways: ✅ A client’s “no” is neutral—it’s only a problem if we attach judgment to it. ✅ Veterinary professionals often rely on external validation, making client decisions feel more personal than they actually are. ✅ The best way to advocate for pets is to present all options neutrally, allowing owners to make informed choices without pressure. ✅ Changing the way we communicate—avoiding phrases like “have to,” “need to,” and “should”—improves client trust and decision-making. ✅ When we stop taking responsibility for client decisions, we free ourselves from unnecessary guilt, frustration, and burnout. Resources & Links: Website: www.joyfuldvm.com Linkedin: https://www.linkedin.com/company/18257625/ Instagram: www.instagram.com/joyfuldvm Facebook: www.facebook.com/JoyfulDVM/ ✨ If this episode resonated with you, share it with a fellow veterinary professional who might need to hear it! Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#217: You're Only In It For The Money 34:56

16 päivää sitten34:56

34:56

Have you ever had a client tell you, "You're only in it for the money"? If so, you’re not alone. This common statement can feel frustrating, unfair, and even personal. But why does it trigger such a strong reaction? In this episode of The Joyful DVM Podcast, Dr. Cari Wise breaks down the real reason behind this emotional response. She explores the money stories we carry, how they impact our views on pricing and client decisions, and why we must shift our mindset to find peace in veterinary medicine. If money conversations in vet med leave you feeling uncomfortable, guilty, or even resentful, this episode is for you! What You’ll Learn in This Episode: ✅ Why the phrase "You're only in it for the money" feels so personal ✅ How our money stories (often shaped by family and past generations) influence the way we approach pricing in vet med ✅ The two major links people have with money: safety & self-worth—and why they matter ✅ Why client decisions are not a reflection of your value or success ✅ How to stop tying pricing to guilt, resentment, or failure Key Takeaways: 1️⃣ Money is neutral. The emotions we attach to it come from our beliefs, not the numbers themselves. 2️⃣ Veterinary pricing is neutral. Clients' reactions to cost come from their own money stories, not because prices are “right” or “wrong.” 3️⃣ Your job is to recommend, not convince. Clients get to make the decision—it’s not a reflection of your skills or success. 4️⃣ Resentment builds when we believe money is the barrier to good veterinary care. But in reality, our role remains the same no matter what clients choose. 5️⃣ Shifting your mindset leads to more joy and peace in practice. Let go of what you can’t control and focus on what you can —providing quality veterinary care. Resources & Links:CONNECT WITH ME Website: www.joyfuldvm.com Linkedin: https://www.linkedin.com/company/18257625/ Instagram: www.instagram.com/joyfuldvm Facebook: www.facebook.com/JoyfulDVM/ ✨ If this episode resonated with you, share it with a fellow veterinary professional who might need to hear it! Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#216: Who Are You Mad At? 22:04

23 päivää sitten22:04

22:04

In this episode, Dr. Cari Wise poses the thought-provoking question, "Who are you mad at?" This inquiry serves as a catalyst for listeners to introspect on their feelings of frustration and anger, emotions that many may not consciously recognize they are harboring. Dr. Wise encourages her audience to reflect on whether they frequently experience irritation at work or find themselves rehashing negative interactions at home, especially concerning clients or coworkers. Dr. Wise underscores the significance of identifying the root causes of anger and frustration, as these emotions can lead to a relinquishing of personal power. For example, if a veterinary professional feels anger towards a client due to inappropriate behavior during an appointment, carrying that anger throughout the day can diminish their effectiveness in their role. Since individuals cannot control the actions of others, holding onto anger becomes counterproductive. Instead, Dr. Wise advocates for focusing on personal responses to such situations, emphasizing that individuals have control over their reactions. Dr. Wise elaborates on how anger can manifest in body language and tone, impacting interactions with clients and colleagues. She urges listeners to scrutinize their behaviors and conversations, particularly if they find themselves frequently venting about work-related issues. Such behavior often indicates unresolved anger that requires attention. Key Takeaways: Many veterinarians & veterinary technicians may not recognize their anger, which can manifest as frustration with clients, coworkers, or work conditions. Anger often arises from unmet expectations and the belief that situations should differ from the reality they are experiencing. The behaviors that stem from anger and frustration can create a toxic work environment, negatively affecting client and colleague interactions. Accepting current realities fosters a constructive approach to problem-solving and personal empowerment. Listeners are urged to reflect on their anger and shift focus from blame to personal agency and positive action. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#215: Appointment Staging: Why it's better to NOT try to fix it all in one day 39:53

4 weeks sitten39:53

39:53

In this episode, Dr. Cari Wise introduces the concept of appointment staging, which emphasizes the importance of not feeling compelled to resolve all issues during a single veterinary visit, particularly when multiple health concerns are identified. Dr. Wise identifies several contributing factors to this pressure. One significant factor is a prevalent misconception among veterinary professionals regarding their role. Many veterinarians operate under the belief that if they identify a problem, they are obligated to address it immediately. This mindset can lead to an overwhelming workload that exceeds what can be reasonably managed in a single appointment. Another contributing factor is the perceived expectation from clients; veterinarians often assume that clients expect all issues to be resolved during the visit. This assumption can create a sense of obligation that detracts from making informed and thoughtful decisions regarding the pet's care. The episode further explores the negative consequences of attempting to address multiple issues in one appointment. This approach can lead to information overload for clients, who may only retain a small fraction of what is discussed during the visit. Consequently, clients may feel overwhelmed and decline all recommendations, which can ultimately harm the pet's health and damage the veterinarian-client relationship. Setting realistic expectations is also crucial. If diagnostic tests are necessary, veterinarians can inform clients that results will be available in a few days, allowing time for thoughtful consideration and planning. This approach not only alleviates pressure but also enhances the client experience by providing clarity and structure. Key takeaways: Addressing multiple concerns at once can lead to burnout and lower care quality. Slowing down, prioritizing patient comfort, and effectively communicating with clients regarding follow-ups are essential. Staging appointments improves case management, reduces staff stress, and enhances client experience. Emphasizes that quality medicine leads to financial success Effective time management and appointment staging can improve outcomes and satisfaction for clients and patients. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#214: Feeling Stressed? Get the eff off social media! 24:25

5 weeks sitten24:25

24:25

In this episode, Dr. Cari Wise discusses the profound effects of social media on mental wellbeing. The conversation centers on the importance of self-reflection regarding social media habits, encouraging listeners to evaluate the types of content that capture their attention and the emotional responses these provoke. Social media platforms often lead users into negative emotional states. Many individuals find themselves interacting with posts that elicit feelings of anger, judgment, or frustration, rather than those that inspire or uplift. This pattern creates a cycle of defensiveness and negativity. Dr. Wise identifies a troubling trend within many veterinary social media groups, describing them as toxic environments marked by judgmental attitudes and criticism of colleagues' medical decisions and case management. This retrospective judgment often occurs under circumstances where individuals are critiqued for choices made under pressure and with limited information. Such behavior cultivates a culture of blame and division within the veterinary community. Key Takeways: The episode addresses the negative impact of social media on wellbeing in the veterinary field. Social media often fosters negative emotions like anger and frustration instead of positivity. The culture of client shaming is discussed, where professionals blame clients for rejecting recommended services, worsened by undercharging. Listeners are advised to unfollow or snooze negative social media accounts to improve emotional wellbeing. The episode emphasizes self-awareness regarding social media's influence on personal and professional life. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#213: Staying Empowered in Times of Chaos 28:22

7 weeks sitten28:22

28:22

In this episode, Dr. Cari Wise explores the critical theme of maintaining personal power during chaotic times, a subject that resonates deeply with her own life experiences and those of her fellow veterinary professionals. Dr. Wise emphasizes that chaos is an inherent aspect of life, and individuals often mistakenly believe that their ability to thrive is dependent on the absence of chaos. She encourages her listeners to recognize their intrinsic worth and sense of safety, regardless of external circumstances. Accepting chaos as a universal experience can alleviate the pressure to resolve it before moving forward in life. Dr. Wise argues that fighting against circumstances only serves to diminish personal power and overall wellbeing. Acceptance enables individuals to make informed decisions that can lead to positive outcomes, even in challenging situations. Dr. Wise emphasizes that while uncomfortable emotional states are valid, individuals can choose how long they remain in those emotional states. By recognizing the narratives that contribute to feelings of defeat or hopelessness, individuals can reclaim their power and move forward. She encourages listeners to cultivate curiosity about their beliefs and to challenge the limiting narratives that hinder their potential. Key Takeways: Chaos is presented as a natural part of life that does not hinder one's ability to thrive or find happiness. It is possible to maintain personal power during chaotic times and recognize one's strength amidst turmoil. The narratives we create about our circumstances shape our emotional responses and future possibilities. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#212: The Keys To Happiness In VetMed- Part 3: Empower Yourself 27:21

10 weeks sitten27:21

27:21

In this episode, Dr. Cari Wise wraps up a three-part series focused on the Keys of Happiness in Veterinary Medicine. The third key to happiness, discussed in episode 212, revolves around self-empowerment. Dr. Wise underscores that individuals have the capacity to transform their lives and experiences without waiting for external validation or changes. Empowerment involves making choices that prioritize personal needs and desires, which may include changing jobs, seeking new relationships, establishing personal Boundaries, and having High Value Conversations. Dr. Wise encourages listeners to confront the fear of rejection that often accompanies High Value Conversations. Many individuals shy away from these discussions, fearing negative responses or judgment. However, she emphasizes that the worst possible outcome is simply receiving a "no," which clarifies what is achievable. Engaging in these conversations is vital for personal empowerment and can lead to unexpected positive results. Dr. Wise also encourages listeners to reframe their narratives regarding past choices and experiences. The past should be perceived as a series of lessons contributing to personal growth rather than a source of shame or regret. By recognizing that past struggles have fostered resilience, individuals can move forward with a sense of empowerment and purpose. Key Takeways: Empowerment includes prioritizing personal needs, setting boundaries, and engaging in challenging yet valuable conversations. High Value Conversations foster clarity and opportunities, while avoidance can hinder growth. Self-acceptance, self-confidence, and self-love are essential for happiness and must come from within, not external validation. The past should be seen as a valuable part of one’s journey, with struggles providing lessons for growth. Keys to happiness in veterinary medicine: owning emotions, rejecting victim identity, and embracing self empowerment. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#211: The Keys To Happiness In VetMed- Part 2: Own Your Emotion: Drop The Victim Identity 17:33

11 weeks sitten17:33

17:33

In this episode, Dr. Cari Wise emphasizes the importance of shedding the victim identity, a mindset that many professionals may not consciously recognize they embody. Veterinary medicine is inherently chaotic and unpredictable, which can lead to significant frustration when attempts to exert control over daily events fail. Professionals often find themselves overwhelmed by factors beyond their control, including client behavior, patient responses, and equipment malfunctions. This struggle for control can cultivate a victim mentality, where individuals believe their happiness is dependent on external circumstances. Dr. Wise stresses that while individuals have the power to create their own wellbeing, they cannot dictate the actions of others or the situations they encounter. The tendency to vent frustrations among colleagues is a coping mechanism that can perpetuate a victim mentality. While sharing negative experiences may offer temporary relief, it ultimately reinforces a cycle of blame and frustration. This collective commiseration distracts from personal empowerment and the potential for positive change within the profession. Dr. Wise argues that as long as veterinary professionals attribute their happiness to external circumstances, they will remain disempowered. Key Takeaways: Many professionals adopt a victim mentality due to the chaotic work environment. Frustration stems from the disparity between expectations and reality, leading to feelings of victimization. External factors, such as client behavior and unexpected patient outcomes, contribute to frustration and powerlessness. Believing happiness depends on external circumstances reinforces the victim mindset. Venting among colleagues offers temporary relief but perpetuates negativity and disempowerment. New veterinarians should avoid comparing themselves to experienced colleagues and allow time for personal growth. Listeners are urged to identify external blame for unhappiness and recognize their choice in adopting a victim identity. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#210: The Keys To Happiness In VetMed- Part 1: Own Your Emotion 27:00

12 weeks sitten27:00

27:00

In this episode, Dr. Cari Wise reflects on her previous belief that emotions signify weakness, particularly in a profession that prioritizes logic and scientific reasoning. She recognizes that many veterinary professionals share this perspective, often placing greater importance on data and statistics than on emotional awareness. However, she stresses that emotions are a fundamental aspect of the human experience and are essential for overall happiness and wellbeing. The podcast addresses the prevalent emotional challenges faced by veterinary professionals, especially those dealing with burnout, stress, and anxiety. Dr. Wise emphasizes that emotions are not generated by external situations but are instead shaped by one's thoughts about those situations. She encourages listeners to consider that their emotional responses are influenced by their beliefs and perspectives. The podcast underscores that while negative emotions are a natural part of life, individuals must learn to manage their emotional states intentionally. Dr. Wise encourages listeners to examine their beliefs about their circumstances and actively choose perspectives that foster emotional wellbeing. By doing so, they can cultivate a more positive emotional state, which subsequently influences their behaviors and interactions with others. Key takeaways include: Veterinary professionals often prioritize logic over emotions, but both are vital for overall wellbeing. Emotions arise from personal thoughts and beliefs, not external circumstances. Job changes may offer temporary relief, but unresolved thought patterns can lead to recurring negative emotions. Managing emotions is essential for a positive mindset and better relationships. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#209: The Trap Of External Validation & How To Break Free 21:29

17 weeks sitten21:29

21:29

In this episode, Dr. Cari Wise discusses the significant issue of external validation within the veterinary field and provides strategies for overcoming this challenge. External validation is defined as the need for outside affirmation to confirm one's worth or correctness in actions. The academic environment perpetuates the belief that grades are synonymous with self-worth. Many students enter veterinary programs already grappling with insecurities, and the pressure to excel can create a cycle of anxiety, where temporary relief is experienced upon receiving good grades. Dr. Wise stresses that veterinary professionals do not have control over patient outcomes or client behaviors. The emotional states of clients influence their actions, and veterinary professionals cannot dictate how clients feel or respond. The dependence on patient outcomes and client interactions as indicators of success can lead to burnout and dissatisfaction within the profession. Dr. Wise encourages veterinary professionals to understand that their self-worth is not dependent on external factors. Dr. Wise advocates for a transformative shift in mindset, urging veterinary professionals to concentrate on their responsibilities and efforts rather than seeking external validation. She underscores the importance of recognizing that mistakes and adverse outcomes are inherent to the practice of veterinary medicine. Embracing this fundamental truth can reduce pressure and cultivate a healthier relationship with their work. Dr. Wise concludes by reminding her audience that perfection is an unattainable goal in veterinary medicine (and life); and that accepting the human experience, including errors, is crucial for both personal and professional development. Key takeaways include: The education system promotes reliance on external validation, causing anxiety and self-doubt in students. Veterinary professionals measure success through patient outcomes and client satisfaction. Many veterinarians internalize negative outcomes, feeling responsible for patients who do not improve or challenging client interactions. Dr. Wise emphasizes focusing on true responsibilities like exams, histories, recommendations, and treatment plans. Dr. Wise promotes a shift from perfectionism to accepting human imperfection in veterinary practice. Listeners are invited to identify their need for external validation and reclaim their power by acknowledging their intrinsic worth. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#208: How Vet Techs Influence Veterinary Culture 12:55

21 weeks sitten12:55

12:55

In this episode, Dr. Cari Wise emphasizes the critical role that veterinary technicians play in the veterinary field. She encourages listeners to express appreciation for the contributions of veterinary technicians, underscoring that their involvement is essential for creating a sustainable career environment in veterinary medicine. Dr. Wise urges veterinary technicians to recognize that while they share common challenges, their individual responses to these circumstances are crucial. Many technicians fall into a cycle of negativity, which can detract from patient care and client service. Veterinary technicians possess the power to influence their work environment positively. She encourages them to take ownership of their attitudes and interactions, regardless of their feelings of being underappreciated. The podcast highlights the importance of maintaining a positive attitude, even amidst the chaotic circumstances that are inherent in veterinary medicine. She asserts that technicians can choose their responses and moods, which can significantly influence their colleagues and the overall workplace atmosphere. A positive demeanor can create a ripple effect, encouraging others to adopt a similar outlook, thereby fostering a more supportive and collaborative environment. Key takeaways include: Technicians often feel undervalued and face challenges like client dissatisfaction and workplace negativity. A positive mindset in response to workplace circumstances will benefit all veterinary professionals Technicians should engage in constructive discussions about their needs, such as pay and scheduling. A positive attitude among technicians can enhance the entire veterinary team's culture. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#207: TEAM- The Key To Sustainability in VetMed 16:54

22 weeks sitten16:54

16:54

In this episode, Dr. Cari Wise discusses the essential role of support staff in veterinary medicine and emphasizes the significance of veterinary technicians, assistants, practice managers, and kennel helpers, asserting that the sustainability and success of veterinary practices heavily rely on these team members. She advocates for a team approach in veterinary practices, where credentialed veterinary technicians can assume more responsibilities. This delegation not only alleviates the workload for veterinarians but also enriches the work experience for support staff, reducing burnout and increasing job satisfaction across the board. Key takeaways include: Emphasizes the importance of support staff, including technicians and managers, for sustainable veterinary practices. Highlights the underutilization of credentialed technicians and the need for better delegation of tasks. Advocates for updating veterinary practice acts to align with the skills of credentialed staff. Suggests effective team utilization can improve workflow and client experiences in veterinary practices. Calls for a shift from a veterinarian-centered approach to a collaborative team environment. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#206: The Return of Lucy & Willow [WARNING: Woo Inside!] 20:16

23 weeks sitten20:16

20:16

In this episode, Dr. Cari Wise discusses the concept of reincarnation in relation to pets, a subject that may be difficult for those who adhere strictly to scientific reasoning. While she values the scientific method, she recognizes that some of life's most beautiful experiences lie beyond the realm of rational understanding. This insight has led her to embrace experiences that are not easily categorized or explained. She underscores the inherent uncertainty in the practice of medicine. While veterinarians can provide diagnoses and treatments, they cannot guarantee outcomes. This uncertainty also applies to the concepts of reincarnation and the continuity of energy after death. She encourages her audience to consider the possibility of reincarnation, particularly in light of their own experiences with pets. She challenges the traditional view of life as a linear progression from birth to death. She posits that energy is neither created nor destroyed but merely changes forms. This perspective opens the possibility of reincarnation for both humans and animals. She encourages her listeners to remain open to the idea that they may encounter animals that evoke memories of those they have lost, suggesting that these experiences could be more than mere coincidence. Key takeaways include: The episode discusses reincarnation in pets, appealing to those open to non-scientific views. Dr. Wise encourages open-mindedness towards experiences that challenge scientific reasoning, suggesting energy transformation. The podcast advocates for balancing scientific knowledge with intuitive understanding in veterinary practice and life. Dr. Wise urges listeners to trust their instincts and beliefs despite potential external judgment. The episode concludes by encouraging recognition of life's rich experiences beyond conventional understanding and sharing personal stories. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#205: Organizational Culture- Whose Responsibility Is It, Anyway? 27:20

24 weeks sitten27:20

27:20

In this episode, Dr. Cari Wise discusses the critical topic of organizational culture within veterinary medicine, particularly in veterinary hospitals, which frequently lack a supportive environment conducive to career growth. Fundamental elements of a healthy organizational culture include the establishment of clear policies and procedures, utilizing employee manuals, and conducting regular evaluations and feedback. The podcast emphasizes that individuals can effect positive change in culture by managing their emotional responses and reframing their perspectives on workplace challenges. Rather than perceiving themselves as victims of a negative culture, employees can choose to concentrate on their own actions and contributions. The discussion also brings attention to the necessity of addressing workplace bullying and ensuring that there are clear policies for reporting such behavior. A well-managed organization should not exhibit cliques or divisions among staff, as these often indicate underlying issues with communication and expectations. Key takeaways: The episode discusses the significance of organizational culture in veterinary medicine and leadership's role in shaping it. Effective leadership is essential for establishing a positive culture through clear policies and procedures. An employee handbook is necessary to clarify expectations, behaviors, and feedback processes. Employees should not accept environments that conflict with their morals, ethics, or values. Open communication with leadership about culture and policies is encouraged for improvement. Music Credit: Music by Lesfm from Pixabay…

The Joyful DVM Podcast: Empowering Veterinary Professionals

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#204: You're Only Human 18:44

27 weeks sitten18:44

18:44

In this episode, Dr. Cari Wise discusses the unpredictability of veterinary practice, the impact of human errors, and the unrealistic pursuit of perfection. It emphasizes the importance of accepting human fallibility, understanding that mistakes are part of the learning process, and fostering self-compassion. The principle of "first do no harm" is explored, highlighting the intention behind actions rather than the outcomes. The podcast also stresses the significance of building trust within oneself to establish strong relationships with clients. Veterinary professionals are reminded of their qualifications and encouraged to focus on the positive impacts they make, letting go of guilt and shame associated with past mistakes. The overarching message is to embrace veterinary medicine as a journey of growth, where doing one's best in each moment is what truly matters. Key takeaways: Challenges in Veterinary Practice : Veterinary professionals face unpredictability and emotional struggles, often dealing with outcomes that do not meet expectations and human errors that lead to guilt and shame. Acceptance of Human Fallibility : The podcast emphasizes that veterinary medicine is a practice where mistakes are inevitable. It encourages acceptance of human fallibility and making decisions with the best available information and intentions at the time. Critique of Perfectionism : Perfectionism is seen as detrimental to self-trust and team dynamics. The relentless pursuit of perfection can create a toxic work environment and hinder professional growth. Principle of "First Do No Harm" : This principle is about the intention to help rather than guaranteeing the absence of discomfort or suffering. Self-judgment based on future evaluations of past decisions can lead to guilt and shame. Building Trusting Relationships : Trust within oneself is foundational to building trusting relationships with clients. Approaching client interactions with self-doubt and shame can hinder rapport, while focusing on the best interests of the patient and client can mitigate adverse outcomes. Qualifications and Decision-Making : Veterinary professionals are reminded of their qualifications and the importance of making informed decisions based on available resources, rather than striving for perfection. Outcomes are influenced by multiple factors beyond the veterinarian's control. Self-Forgiveness and Compassion : Letting go of past mistakes and reframing them as neutral events is crucial. Holding onto guilt and shame can impede professional performance. The podcast advocates for self-forgiveness and compassion, recognizing that all veterinary professionals face similar challenges. Focus on Positive Impact : Emphasizing the positive impact made in the lives of animals and clients is important. The majority of interactions are beneficial, and this should be the focus. Journey of Learning and Growth : Veterinary medicine should be seen as a journey of learning and growth. The goal is not perfection but doing one’s best in each moment. Music Credit: Music by Lesfm from Pixabay…

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#146 How Compassion Impacts the Veterinary Experience