The Journey to International Software Success with Thomas John

The Onsite & Offshore Talk with Suresh Ashok

Unlock the keys to international software success with Thomas John, the visionary CEO of Rejola IT Services, as he recounts his groundbreaking journey from a local business to a global powerhouse.
This episode promises invaluable insights, including:

• Overcoming communication barriers and leveraging automation to keep clients updated across time zones.
• The fascinating story of how a chance LinkedIn post led to Thomas's first international sale.
• The initial hurdles he faced in captivating a global audience.

Transform your understanding of custom software development as Thomas shares a compelling case study of a heavy equipment manufacturer who transitioned from manual processes to a state-of-the-art ERP system.
Key takeaways include:

• How tailored software solutions can propel a business to unprecedented growth, exemplified by a client whose turnover skyrocketed from 10 crores to 110 crores in just five years.
• The power of precise customization and long-term strategic partnerships in driving business success.

Finally, delve into essential strategies for ensuring long-term client satisfaction and support in software projects. Thomas explains:

• The importance of offering a year of free support and managing annual maintenance contracts to build lasting client relationships.
• Future technological advancements, including the integration of low-code platforms and AI/ML technologies.
• An exclusive look into his daily routine as a CEO, balancing spiritual, mental, and physical well-being for sustained productivity.

This episode is a treasure trove of knowledge for anyone navigating the realm of international software sales and operations.

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1. The Journey to International Software Success with Thomas John (00:00:00)

2. International Software Sales and Operations (00:00:12)

3. Transformation Through Custom Software Development (00:14:27)

4. Long-Term Support and Maintenance for Software (00:20:49)

5. Automating International Order Processing System (00:28:51)

6. Automated Client Communication and Demo Updates (00:36:07)

7. Future Technological Advancements and CEO Insights (00:48:40)