Scaling Success: Insights from Klaviyo's Journey with President Steve Rowland

The SaaS Revolution Show

In this episode of the SaaS Revolution Show, we're live from the SaaStock USA Scale Stage with Klaviyo President Steve Rowland. "No matter where you live, there's this nice radius that you travel and you run all your errands in. I like to go into the local coffee shop or maybe you've got a favourite wine store or maybe a clothing store or a technology store. It's always such a cool feeling when they go, hey, Steve, it's great to see you. We want to be known and we want to be understood, and we want to feel connected to the places we visit physically. That's really hard to do in a digital world because our radius is not 10 miles or 10 kilometres. It's infinite. I buy my deodorant from an Australian company. Is that weird? But they know me. So we have that connection that we want to have as individuals and humans. And so how do you create that in a digital world? That's what we enable," Steve Rowland, President at Klaviyo In discussion with Creator Match Founder AJ Eckstein, Steve shares practical tips drawn from his 25 years of experience in tech and SaaS. You'll learn: - Valuable insights from Klaviyo’s journey to IPO - How to generate a durable growth business - What it takes to build a globally differentiated go-to-market functionCheck out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025) 🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)