34. Tri-Cities Influencer Podcast featuring Katie Klute

Tri-Cities Influencer Podcast with Paul Casey

Richa Sigdel: You manage things, you lead people. I'm Richa Sigdel, and I'm a Tri-City influencer.

Paul Casey: Then when you're faced with a situation, you're tempted to cower, you're going to summon the courageous version of yourself and you're going to say, "What would the courageous version of me do in this situation?" Put that on your whiteboard.

Announcer: Raising the water level of leadership in the Tri-Cities of Eastern Washington. It's the Tri-Cities Influencer podcast. Welcome to the Tri-Cities Influencer podcast where Paul Casey interviews local leaders like CEOs, entrepreneurs, and non-profit executives to hear how they lead themselves and their teams so that we can all benefit from their experiences. Here's your host, Paul Casey of Growing Forward Services, coaching and equipping individuals and teams to spark breakthrough success.

Paul Casey: Thanks for joining me for today's episode with Katie Klute. Katie is the director of the Recovery and Wellness Center of Eastern Washington. And, a fun fact about her, she tells me she was in a quartet in high school called, the Split Ends.

Katie Klute: Actually, I think we were a quintet, but we'll go with that. Yes, I was the lead singer-

Paul Casey: The lead singer?

Katie Klute: ... not only a participant, but the lead singer, yes.

Paul Casey: Wow.

Katie Klute: And, we got the name because of course back then Aqua Net was all the rage and we all had long hair with big bangs. So, inevitably when you destroy your hair, you get split ends.

Paul Casey: Split ends. Well, before we ask Katie our first questions, let's check in with our Tri-Cities Influencers' sponsors.

Neal Taylor: Hi, my name is Neal Taylor. I am the managing attorney for Gravis Law's Commercial Transactions team. I have Josh Bam with me, here today. Josh, say hello.

Joshua Bam: Hi, I'm Joshua and I am one of the attorneys with the Commercial Transactions team, which has been growing very rapidly because a lot of the clients really appreciate the really reliable services we provide at extreme value. For example, we provide really business savvy legal services by paying special attention to a client's current situation, their long and short term goals and the best legal plan to get them to where they want to be.

Neal Taylor: We provide an initial consultation for a hundred dollars and then we produce a business and legal plan with your goals on top and legal costs through a thin shmear of your benefits. And if we can't deliver on the thin shmear rule, then we will not want your business. But, you will learn a lot through the consultation.

Joshua Bam: Let's get started on protecting and accelerating your business today. Give us a call at 5-0-9-3-8-0-9-1-0-2, or visit us online at www.gravislaw.com.

Paul Casey: Thank you for your support of leadership development in the Tri-Cities. Well, welcome Katie. I was privileged to meet you ... you figured out it was 21 years ago-

Katie Klute: It was.

Paul Casey: ... when we first met each other. I was an elementary school principal and you were a parent coming in with a four year old.

Katie Klute: Yes, a four year old. Yes.

Paul Casey: Wow.

Katie Klute: Yes. I remember that day very clearly actually because we started the meeting in prayer.

Paul Casey: Oh.

Katie Klute: I thought that was really cool.

Paul Casey: It is cool.

Katie Klute: Yeah.

Paul Casey: Well, glad you are here with us today and let's start out with what did you aspire to be when you grew up and how did that morph throughout the years until you got where you are, today?

Katie Klute: My life is I think very interesting. When I was younger, my very best friend Lindsey and I used to get together and we would have this business. And, we actually had file folders and fake client names-

Paul Casey: Wow.

Katie Klute: ... and receipt books and we would make fake phone calls. So, I think somewhere inside of me, I always had that desire to be a business woman. But, I was also ill as a child and later in life ended up having an eating disorder. So, I spent a considerable amount of time in the hospital. And, so I had this drive to become a nurse. So, I started the nursing program when my kids were little. I got to anatomy and physiology and thought, what on earth am I doing? How does anyone do this? So, kudos to all those women out there that can do to school and be a mom. And, settled on eventually starting Recovery and Wellness, which I think plays very well together in the business woman and .. though I'm not a nurse, helping those that are in need.

Paul Casey: Fake file folders with clients? I mean how-

Katie Klute: Yes.

Paul Casey: .. many kids have that little fantasy?

Katie Klute: I know right? Right. Me. And, I left with them. Yeah.

Paul Casey: Who've been, your mentors and advisors along that leadership journey?

Katie Klute: I think I've had a handful, but most ... the person that comes to my mind most is my dad. My dad owned a grocery store when we were growing up. And, in fact if we did not have a job, we worked at the grocery store. And, he taught the importance of hard work. He taught the importance of living by your word. And, just what it means to get up in the morning and have a fulfilled productive day.

Katie Klute: He was also really great in looking after his customers. So, the people that came into the grocery store just didn't buy groceries. He actually was one of the first to start a program, where the elderly could call in, someone would shop for them, and then take take it out, which was really great when it was snowing.

Paul Casey: Yeah.

Katie Klute: He also used to buy bus tickets for some of his customers that they couldn't get to the store. So, he ran a grocery store. But he also really led it with his heart, which I appreciate. And, I also got fired from the store when I was briefly there. So, that's another fun fact.

Paul Casey: Other mentors or advisors along your way and what they produced in you?

Katie Klute: I've met so many amazing people, this is a hard question. I will say without calling out names, I will say that those that I am most drawn to all have a unique quality that I innately love. I mean I think there are people out there that lead that maybe should not be leading or their leadership skills, maybe not in line with mine. But, when I went to create my business, I really pulled from those relationships. You being one of them and what you do in this community, just the way you lead your life and you lead it with integrity and you pass that on to everyone you meet. There's no false faux Paul out there. It's what you see is what you get. And, I really appreciate it.

Paul Casey: Hmm, thank you so much. We got the privilege of doing Leadership Tri-Cities-

Katie Klute: We did.

Paul Casey: ... on the same class-

Katie Klute: That's right.

Paul Casey: ... but I still picture you up on stage reading the sponsors names and saying, "I hate doing this and I'm going to mispronounce all of these names." But, you were so real yourself with your integrity, no faux Katie either. What's the best team you've ever been on and what made that experience special? Maybe even what did it teach you about leading a team?

Katie Klute: My experience starting Recovery and Wellness, I've had the opportunity to work with, this is probably, if we're looking at teams, this is probably the third team of Recovery and Wellness. Each person that came into Recovery and Wellness and worked with me had a very specific purpose within Recovery and Wellness. And, so those that came on board when I first started, what they brought to the table was helping to implement documentation and paperwork and all the fun stuff that goes with starting a behavioral health agency.

Katie Klute: And, then when we were looking at starting our first intensive outpatient program for eating disorders, Mary Corley, who is ... I call her my forever friend, she was one of my first therapists to help launch that program. And, just the beauty and elegance that she brought every time she ran a group is phenomenal. But, I would say that the team that we currently have is phenomenal. And, what I love most is that they bring 110% every single day. Doesn't matter where they are personally, maybe that day having a rough day personally, but the compassion and the listening and what they give our patients every single day is just admirable.

Katie Klute: And, they lead in very unique ways as well. Whether it's sitting with somebody that's struggling with depression or anxiety, struggling to complete a meal on an eating disorder program, that all takes a specific leadership style and all nine of us have a very unique way of doing that. But, it all blends together, very well.

Paul Casey: I love it when my guests say the current team they're on is the best team they've ever been on. I just think that is really cool. It just shows they keep getting better and keep attracting people that are quality. And, by saying that they're all giving 110% shows up. The Ideal Team Player written by a Patrick Lencioni, a good book read that I'm in right now. So being hungry is one of the top three characteristics of the ideal team player. Meaning hungry to just keep continuously improving.

Katie Klute: Right.

Paul Casey: Sounds like you've got that team.

Katie Klute: We do and we ask the question in our interviews, that personality trait. What do you want from an organization? What do you want from an employer? I think it's really important that you have employees that are mutually invested. I can give so much as an employer, but there's also the expectation that an employee needs to be mutually invested, otherwise it just doesn't work. And, I do have that on that team, on this team right now.

Paul Casey: What a great question. "What do you want from an employer," as an interview question. I like that one writing that one down. If you had three adjectives to describe leadership in a nutshell, and there's so many that you could choose from, which three would you choose and why?

Katie Klute: I would choose, integrity, drive and grace. Integrity is very important to me and also something we talk about in interviews. I think if you're not leading your life or living your life or leading your business with integrity, then what are you doing? How can you possibly run an organization if you're not living by integrity? It's also good to check yourself. Are you being honest with yourself? Are you living your values with integrity personally, professionally?

Katie Klute: Drive is another one. Being an entrepreneur is not for the weak at heart. It's a very difficult task and there are days where drive has to be found in creative ways. Not everyone bounces out of bed with drive. I know. I certainly don't. So, finding drive and again in unique ways and places.

Katie Klute: And, then grace. I love the word grace and as a human, as a woman, as an entrepreneur, failing or being viewed as failing is pretty hard and just being able to find grace to get back up when you fall.

Paul Casey: Like self-compassion, that kind of grace?

Katie Klute: Yeah, it could be. Yes.

Paul Casey: And, also showing grace to others when they mess up instead of shooting at them, so to speak.

Katie Klute: Right, right. I saw a picture, and I'm going to botch this, but I saw a picture and it was of a woman's straightening another woman's floral crown. And, it said, "Be the woman that straightens your friend's crown without sharing that her crown was crooked."

Paul Casey: Ooh.

Katie Klute: And, I loved that. Yes.

Paul Casey: That's a great phrase. Great phrase. And, on that drive, I'm reading a book now called The Power of When, and the author has done tons of studies on your chronotype and if you've heard of chronotypes before, but it's whether you are a lion, a dolphin, a bear or a wolf.

Katie Klute: Okay.

Paul Casey: So, if you're a morning person, mid-morning, an afternoon or a night owl and all the different ways to maximize your chronotype because you're born with it. And, so when you said "You don't bounce out of the bed in the morning with like, yay, this is going to be an awesome day," that reflects something about your chronotype. But, just by doing some little things like finding that drive, like you said, you can still work with that and have a great day.

Katie Klute: Yeah, I'll have to look into that. I'm really big into the Myers-Briggs right now. And, the fact that I'm the ENFP, which means I have a squirrel mentality. So, I don't know if your book also has a squirrel in it, but I'd be interested in reading it.

Paul Casey: I'm an INFJ-

Katie Klute: Okay.

Paul Casey: ... so which is one of the rarest ones I heard, but we've all found each other in the Tri-Cities, it seems like. No, me too.

Katie Klute: Yeah.

Paul Casey: Leaders have to see around corners. So, what do you do to look ahead and envision the future for the Recovery and Wellness Center and then what do you do when you have that vision?

Katie Klute: I'm actually a very visual person. So, my desk is full of sticky notes and pieces of paper and everything makes sense. But, when I first started Recovery and Wellness, I actually drew what I wanted a facility to look like. And, it's very embedded in my brain. I look at it all the time. It's a sketch that I have that hangs in my office and so that helps me visually to stay motivated. But, also being ... implementing the grace when I set out for a goal and unable to attain it, being okay with adjusting it and figuring out how it can fit into this vision that I have moving forward.

Paul Casey: So, that's you. So, you've got the vision. How do you communicate that then to the rest of your team?

Katie Klute: We talk a lot about what Recovery and Wellness wants to look like. What we all want it to look like. As an employer, I look at my employees, what are they bringing professionally? How can I support that? Whether it's a training that I can send them to, but I also want to know what's in their heart and what they want to accomplish in their job and how does that fit into Recovery and Wellness.

Katie Klute: We all want to see growth, we want to see it ... we talk about it all the time. We'll have strategy meetings where we sit down, I have a particular therapist that is my strategy person. And, we talk about what do we want this to look like, what are the steps to get there? Because I inevitably as a ENFP jump way ahead to the future and it's difficult to stay in the present. And, so having somebody say, "Well, that's a great idea but we're going to need 16 more employees and about 4,000 square feet," you know more space.

Paul Casey: Mm-hmm (affirmative).

Katie Klute: So, just being open to other suggestions, having that discussion and really being purposeful about implementation. So, it's done right.

Paul Casey: That's great. And Tri-Cities Influencers staff around your weaknesses. Katie's a big vision person, but she needs a steps person an, implementation person wrapped around her so that they're are beautiful complimentary team together. And I really enjoy how you said like you want to find out how, what their vision is fits with the company vision. Because when you do that, that that Venn diagram is almost on top of each other. It's not just this little tiny sliver, but it's like, "No, we're going the same direction together."

Katie Klute: Right. And, I think it secures employment. I'm going to just say that. Everybody, not everybody, but most people go to a job and it's a paycheck and then they go home. I want the employees to come to a place they love being, yes, they get paid, but they're also being able to fulfill their purpose in this world and feel like they're making a difference.

Paul Casey: Adjusting the vision versus digging in with, "Nope, we're going to stay this course." Talk to me about that. How do you know when, "Yeah, that's not working. We got to scrap that and go a different route," versus "This is where we have to go, folks."

Katie Klute: I think that started a long time ago and I'll use the example of as I was trying to determine whether or not my calling in this world was to actually start a behavioral health agency. I had gone to other treatment facilities, eating disorder treatment facilities on the West side and sort of pitched them this idea of them expanding services in this area. And, I always got the same response, which was "There's no money in your community," or "Where is the money in your community?" And nevermind what is the need in your community? And, so I actually started the process of starting Recovery and Wellness and hit walls. And we had to just take a step back and figure out but why is this happening? What's going wrong? And, there were actually times where I thought, "Okay, forget this. I'm just not doing this."

Katie Klute: And I found myself in prayer. That's okay, I'm talking about prayer. But, I found myself in prayer and I would say, "Tell me what I'm supposed to be doing, who ... what is my niche?" Because I would go off these tangents again, squirrel. And, I would go off on these tangents of who my quote, niche was. And I'm not kidding you, every single time I would get an email, a phone call, someone would reach out and say, "I know someone with an eating disorder," or "I have an eating disorder. Where do I go for help?"

Katie Klute: So, I have stayed true to that course, and I'm forgetting your question now, but I think staying true to that course because you are going to hit walls. I mean that's part of life. It's what you do with that wall or if you fall, it's what you do with the journey of standing up, again. We do hit walls at Recovery and Wellness. We do disagree about things, but we're also very open and genuinely care about what the opinion is of someone else. And, if we decide as a team that something doesn't fit within a vision, then we'll talk about it and adjust accordingly.

Paul Casey: Yeah, I think it was Jim Collins that said, "Preserve the core and stimulate progress." In other words, there are some non-negotiables that you've got to stay true to, but then we're going to be flexible about how we get to those places, and I'm writing down squirrels need to sketch their vision.

Katie Klute: It helps.

Paul Casey: It does. It does. Well, before we get to our next question, asking Katie about her leadership rhythm, let's check in with our sponsors.

Jason Hogue: Jason Hogue, American Family Insurance.

Paul Casey: Jason, what is the biggest push back you'd get about life insurance?

Jason Hogue: Hey, Paul. Yeah. One of the biggest push backs I get from life insurance is from folks that are single. They usually ask me, "Why do I even need this? I don't have kids. I don't have any dependents or spouse, why do I need this?" Ultimately, whenever you pass on, there's going to be somebody there to pick up the pieces. There's going to be somebody to deal with your affairs, and I would say it's your responsibility to make sure that there is funds, there's money there so that person can take the time needed to go through it properly and not make it their responsibility.

Paul Casey: Awesome, Jason. So tell us how can our listeners get in touch with you?

Jason Hogue: You can swing by our office on Road 68 in Pascoe or give us a call at 5-0-9-5-4-7-0-5-4-0.

Paul Casey: Okay, let's talk about your leadership rhythm. What is your ideal day look like?

Katie Klute: Okay, I have to be honest, I was actually reading these questions prior to and I actually wrote the word, "hah," I'm not sure what leadership rhythm is.

Katie Klute: My ideal day begins with a workout. I have not done that for awhile while will be honest in that, but my ideal day starts with some sort of body movement. I do enjoy a run. I do enjoy the gym. I find power in lifting weights and for me feeling powerful is important.

Paul Casey: Heard you like boxing?

Katie Klute: I do like boxing, yes. I love boxing. But, I also start my day in prayer, whether that's being thankful for what the day before led to, or what lies ahead. I'm a very consistent prayer-er that prays for my staff, prays for our patients, even those we have helped previously, currently or who we will be helping in the future. And, then typically I head into work and have this agenda of what I'm going to do and it gets tossed out the window within 30 seconds because we work in the mental health industry and that's okay.

Katie Klute: If I had a day where I did exactly what was on my list, I would wonder what was wrong. We are blessed to be able to ebb and flow with the needs of our patients. And, so I am prepared for that every single day. And, it does change every single day and that's okay, for our business, that's okay.

Paul Casey: And, at the end of your day, how do you ramp down?

Katie Klute: I actually enjoy quiet time, whether that's taking a walk. My husband and I will take a walk together so I can sometimes debrief slash yell slash do whatever I need to do. But, I do appreciate quiet time and usually I find myself upstairs in my room about 7:30 and just reading. I'm big into reading right now. Melinda Gates has a really great book out. So, reading and a lot of just working on self.

Paul Casey: What happens when you don't exercise in the morning? Can you tell a difference when you start the day out that way?

Katie Klute: Absolutely. Oh, yes. And I have recently gone through sort of a medical slowdown and so have not been able to exercise. And, I went for a run for the first time since last year, which is really super exciting and I felt completely different clarity. And, again, for me it's feeling ... it helps, it helps me feel clear-minded and powerful. There's something about feeling powerful, not in an arrogant way, but in a, "I can accomplish what I set out to do."

Paul Casey: Self-confident way.

Katie Klute: Yeah.

Paul Casey: Yeah, yeah. Oh by the time this podcast airs, you're going to be back on track.

Katie Klute: Oh, good.

Paul Casey: As leaders, we know we must change in order to grow. How do you handle change? I mean, you're an extrovert, so that could mean you're totally cool with it. But, how do you lead change then in in your organization?

Katie Klute: Mm-hmm (affirmative) I actually love change, which can be a bad thing. Change to me is exciting.

Paul Casey: Yep.

Katie Klute: So, finding the ability to stay present is actually change for me because I'm a forward thinker. So, living in the moment is something that I'm working on. But also ... I spaced your question.

Paul Casey: How do you lead in with others? Because a lot of people don't like change.

Katie Klute: Right. And again, I think within the team structure that we have currently, we do have those that have the ability to change and we have those that are very black and white thinking and don't like the idea of change. So, I think it comes with appreciating everyone's opinions, being able to explore how we can implement change in a way that's comfortable for everyone. And again, for me, I like change and sometimes change is inappropriate in this time period. And, so relying on the team to be able to say to me, "That's a great idea, but let's hold steady and, look at changing down the road."

Paul Casey: Yeah, timing is so important, change efforts. The difference between a home run and a foul ball is just timing.

Katie Klute: That's right, exactly right.

Paul Casey: The guy gets up to bat, he hits it afar, everyone goes, "Ah". Then it drifts foul, everybody goes, ,"Oh." But it was just a second-

Katie Klute: That's right.

Paul Casey: ... too early or a second too late. He hit it far enough-

Katie Klute: Right.

Paul Casey: ... which means to change effort's probably worthy, it's just the when. I also like what you said about how can it be a little bit more comfortable to those black and white thinkers-

Katie Klute: Sure.

Paul Casey: ... like "We are going to change folks but what's a better way that we can get through this together so relationships don't suffer?"

Katie Klute: And there is such beauty and black and white thinking. We talk about that a lot with our patients. Is this a black and white thinking? Is there any room in the middle? What is gray look like? But, there's some solid discussions that come from an individual that has black and white thinking. I mean for me it really opens my eyes because I tend to be a very rainbow, everything is colorful and wonderful and that's not always true.

Paul Casey: Yes. And, you said you're working on living in the moment. I remember something I did to help myself do that as it was some type of computer app that was a mindfulness gong. And, so on the hour I would set a timer. So at nine o'clock this little gong would go dong. There's just this fun sound I remember like, "Okay, I need to stay here right in the moment. I prayed for that person who was walking in my office," or "Oh, bring me back on task. What am I supposed to be doing right now?"

Katie Klute: Isn't that amazing?

Katie Klute: And, people would come in and hear the gong and be like, "What's that?" I go, "Well, it's just, it's reminding me to stay here fully present with you." And, they would really like that. Like, "Whoa. That's pretty cool."

Katie Klute: That's very cool. I'll have to look into that.

Paul Casey: Leadership isn't all roses as you've mentioned. So, how do you handle disappointment in leadership and entrepreneurship? And, how do you bounce back from when you have a disappointment?

Katie Klute: I think it goes back to a grace that we talked about, earlier.

Paul Casey: Mm-hmm (affirmative).

Katie Klute: Again, being flexible and thinking as an entrepreneur, I would say that I set out with this very specific, this is what I'm going to do. And, there was a lot of disappointment within that, looking at how I wanted things to go and it didn't go that way.

Paul Casey: It never does, does it?

Katie Klute: Right. And, instead of, I mean, I'm not kidding. There were times I was like, "Forget this, this is, this is so not worth it." But, I truly believe that Recovery and Wellness is my purpose in life. And, so that drives me to continue to get past those disappointments. I think also having a really solid support system that can talk through that, but the grace to be able to say, "Gosh, I failed at that," or "I have to change the way this looks and that's not really what I want to be doing."

Paul Casey: Sure.

Katie Klute: And, being okay with that for the betterment of, not me personally, but for the betterment of Recovery and Wellness. And, I think as entrepreneurs we have to look at that. It's like, is this a personal thing or is this going to better the business? And, how does that weigh out?

Paul Casey: Mm-hmm (affirmative). Because it could get tangled up. So, you have clients that fall off the wagon so to speak, right?

Katie Klute: Yes.

Paul Casey: And how do you encourage them to bounce back so that they don't stay down?

Katie Klute: I talk a lot about the importance of exploring the beauty of standing again. And, we do have, I mean eating disorders, I'll talk about that, but there is a high relapse rate with eating disorders. It doesn't mean that they have failed. It means that they just need a little bit more support. So, many people come to us that have had this disorder for most of their lives and when we get six, eight, 12 weeks with them, there's inevitably going to be relapse.

Katie Klute: So again, that comes with the way our therapists provide support and treatment, looking at each person individually. We always say that everyone in that room has one thing in common and that's the eating disorder. But, the reason why they have it and the way it's treated as completely different. So, holding space for them, we are proud of them every single day they come through that door. That is such a hard thing to do. And, then giving up their time, being vulnerable, trusting us and being okay with failure.

Paul Casey: So, listeners, that's a good line, "You're not a failure when you fall off the wagon, it's a need for more support."

Katie Klute: Absolutely.

Paul Casey: So, who are you surrounding yourself with? I'm on a diet now called Optavia and I've got a nutrition coach and she's checking in every day on me and that they just keep pounding away. Utilize your coach, utilize your coach-

Katie Klute: That's right.

Paul Casey: ... utilize your coach. And, since I know I have to report back to her, it's going to make me think twice before I put that bad food in my mouth.

Katie Klute: And, trust is so huge. Also with our ... between the patients and the team. It takes a long time for our patients to trust us. And, once they do it just changes the game. We ask them to share information of how things went the night before and that's really hard the next morning, especially if we've asked them to do something that they were not able to accomplish. And again, that's okay. It's let's talk about it, how can we better support you in this journey to recovery?

Paul Casey: At the end of your time in this current position, what legacy do you want to leave behind? What do you really want to see accomplished?

Katie Klute: I believe that I am fulfilling my legacy. I really believe that establishing treatment for individuals with eating disorders was my calling. And, so I would love to see Recovery and Wellness continue to grow. And, I think at the end of the day, if people can continue to get help for their mental illness, then I will have the fulfilled for my purpose.

Paul Casey: Yay.

Katie Klute: Yeah.

Paul Casey: So, finally, what advice would you give to new leaders or anyone who wants to keep growing and gaining more influence?

Katie Klute: I think the, "I don't know enough, I need to know more, I'm not enough," is a evil little whisper that we hear often. And, so just continuing to stay the course. There's no dream that's too big. I truly believe that. I know people that have these goals in their life and they just either don't know how to do it. They don't know how. They don't have the support system, they don't think they have the support system. They think I've gotten this far in life and I haven't done it yet, so what's the point?

Katie Klute: And, and I would just say, "If it's embedded in your heart and if it keeps coming to your mind, it's meant to be something that you do." And, there are tons of people in the Tri-Cities, you and I being some of them that are available to help answer questions. We both have network systems. If somebody needs a banker or Dan Robertson or Robinson or whatever, the tech guy can help plug people into what they need in order to accomplish that goal or dream.

Paul Casey: I heard it said, "The bigger the dream, the bigger the team that you need to pull that off."

Katie Klute: True enough, absolutely.

Paul Casey: So, small dream, you probably just need one or two people on your support team. But, you got something big like you pulled off, you needed a good cadre of people, mentors, staff, supporters to pull that off. So, I love that advice. So, how can our listeners best connect with you if they want to talk about leadership or entrepreneurship, but also if the know a friend or themselves who might need to actually come to the center?

Katie Klute: Sure, the easiest way to reach us is via phone [phone]. And, we do offer complimentary assessments, so an assessment doesn't mean we're going to put a person directly into treatment. That's oftentimes the fear. It's just an opportunity to gauge where a person is at. They can also find us on Facebook, Instagram, and our website, which is recoveryandwellness.org.

Paul Casey: Well, thanks again for all you do to make the Tri-Cities a great place and keep leading, well.

Katie Klute: Thank you.

Paul Casey: Let me wrap up our podcast today with a leadership resource to recommend Josh Toner Basin Pacific insurance, applications for productivity. Josh, the app man, what do you got for us today?

Josh Toner: Hey Paul, thanks for having me here today. Today I'm here to talk about Habitify. This is a habit tracking app. This app is on iOS and Apple devices. So, it's not on any of your Android devices, but there is a ton of apps like this. So if this one doesn't work for you, please go look around. But, this is a habit tracking app used to monitor the habits your either building or breaking.

Josh Toner: When working on habits, consistency is the name of the game and repetitive action seals in a new habit that you're working on. So, being able to monitor those tendencies is a really cool thing to have in your pocket and be able to pull out your phone and take items off that you finished or be able to go in and see your tendencies throughout the week.

Josh Toner: As an example, I started off the work week really strong and then tend to get tired and less consistent towards the end of the week. This app is good for things like 30 day challenges, working on exercising, stop eating at 7:00 PM,, daily walks at 10:00 AM if you're trying to get a break during the work week, smoking habits, brush your teeth three times, daily. If you want to use it for work, you can cold call 10 people a day. If you're trying to get two referrals throughout the week, but really you're not working on anything, you're not monitoring and tracking.

Josh Toner: So, this is a good app if you're trying to get out there and maybe start a new morning routine, a nightly routine, or just have clear more focused goals, stay on track, monitor your goals and your tendencies, keep notes on your progress and then show a progress in tables or charts.

Josh Toner: There's good monthly progress, things like that, you can check out. Other apps to check out are Momentum, which creates a chain like experience. So, as you tic things off, it creates a chain. And, if you miss those habits and breaks your chain, there's apps like Habitica, which makes the habit tracking into a game where you have a character who gains points and armor, things like that. New ones come out daily, so check out new ones if none of those work for you.

Paul Casey: Habits are the key to your daily success. Thanks Josh. How can people get in touch with you to talk more about apps?

Josh Toner: If you want to get a hold of me, you can reach me at jrtoner, T-O-N-E-R @basinpacific.com and that's B-A-S-I-N P-A-C-I-F-I-C.com.

Paul Casey: And, don't forget to consider patronizing our sponsors of Tri-City Influencer, Gravis law, and Jason Hogue, American family Insurance.

Paul Casey: Finally, one more leadership tid bit for the road to help you make a difference in your circle of influence. The quote by J. Miller, "Believing in yourself is not for you. It's for every person who has touched your life in a significant way, and for every person in your life will touch the same way five minutes from now or five centuries from now." Keep growing forward.

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Paul Casey: This podcast has been produced by Bonsai Audio at Fuse Coworking Space.