AI Automation for Scaled Customer Success ft. Bethany Stachenfeld (Sendspark)

Unchurned - The No. 1 podcast for Customer Success

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Watch the banter on YouTube - https://youtu.be/Y8B6do0iado

Tired of answering the same customer queries over and over again? How about cloning yourself?
Let's hear from our guest, Bethany Stachenfeld, Co-founder & CEO of Sendspark, about scaling personal touch with AI.
Timestamps
0:00 - Preview & BS
3:13 - Meet our Guest
4:23 - Sendspark
6:50 - Personal touch at scale with AI
14:01 - Drive behavior change - 3x engagement on your emails with video
23:41 - Future of AI Automation
25:25 - Adapt or Die
29:15 - check out
30:20 - CS over Sales?
36:03 - Leading a startup
37:50 - Let's wish Bethany a happy birthday
Sendspark is a platform that helps Customer Success (CS) and sales teams connect with customers using AI-personalized videos at scale
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