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Understanding Capability in Process Performance
Manage episode 462380642 series 3414133
How confident are you that the processes you rely on can delight your customers?
Capability studies will provide the answer by revealing whether your processes are delivering what your customers truly want or simply what they’re willing to tolerate. Join PMI Director Consultant Warren Knight as he shares the principles, practices, and real-world insights that will empower your teams to move beyond "good enough" and consistently deliver excellence.
More resources:
- Control Charts: Driving Sustainable Performance Gains
- Accelerate Your Performance: Tools for Rapid Problem Solving
- 5 Ways to Boost Operational Performance
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
68 jaksoa
Manage episode 462380642 series 3414133
How confident are you that the processes you rely on can delight your customers?
Capability studies will provide the answer by revealing whether your processes are delivering what your customers truly want or simply what they’re willing to tolerate. Join PMI Director Consultant Warren Knight as he shares the principles, practices, and real-world insights that will empower your teams to move beyond "good enough" and consistently deliver excellence.
More resources:
- Control Charts: Driving Sustainable Performance Gains
- Accelerate Your Performance: Tools for Rapid Problem Solving
- 5 Ways to Boost Operational Performance
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
68 jaksoa
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