Building Business Bonds The Empathetic Approach to Sales Success

Virtual Antics

Unlock the transformative power of empathy in sales with Darleen Priday, a maestro of relational selling, who joins us to decode the intricacies of connecting with clients on a deeper level. Say goodbye to aggressive selling and hello to the art of active listening and understanding your clients' unique needs. Darleen unveils the essence of providing value first, advising listeners on how to position themselves not just as salespeople, but as invaluable resources. This shift not only resolves immediate client issues but also plants the seeds for future referrals and flourishing, long-term relationships built on trust and genuine care.
Moving beyond the initial connection, we tackle the often-neglected art of the sales follow-up, an area where many drop the ball. With an astonishing 70% of salespeople overlooking this golden opportunity, we lay out a blueprint for creating a personalized follow-up cadence that mirrors your clients' previous interactions, ensuring every detail is woven into maintaining a robust connection. From leveraging CRMs for non-robotic reminders to the pivotal role of timely follow-ups, our conversation is brimming with strategies and actionable advice, poised to revolutionize your sales process with empathy at its heart.
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Reach out to Darleen:
Website: dp-consults.com
LinkedIn: @darleenpriday

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1. Empathetic Sales Approach for Entrepreneurs (00:00:00)

2. Effective Sales Follow-Up Strategies (00:12:34)