Parhaat Restaurant Leadership Podcastit (2024)

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68: How to Cut Your COGS by 2-5% 50:25

3d ago50:25

50:25

Send me a Text Message. I'd love to hear from you. This episode will tell you how you can cut COGS and save hours of labor per week at the same time. Unlock the secrets to revolutionizing your restaurant operations with Angelo Esposito, the trailblazing co-founder and CEO of Wisk AI. Discover how Angelo's passion for hospitality and technology led …

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Trisha Bovell’s Journey to Building Big Chicken’s Training Playbook 21:13

16d ago21:13

21:13

How does a biology major become one of QSR’s Young Leaders to Watch? In this episode of Women in Restaurant Leadership, I chat with Trisha Bovell, Head of Training at Big Chicken, about her unconventional path into the restaurant industry, her rise from GM to training guru, and her hands-on approach to onboarding that’s helping Big Chicken grow! Tr…

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67: Join the Hospitality Leadership Mastery Group 51:30

10d ago51:30

51:30

Send me a Text Message. I'd love to hear from you. What if the obstacles you face are actually the building blocks to success? This is what we will demonstrate for you during today's introduction to group coaching. Join us as we explore this empowering idea through the experiences of Kimberly, a former operations professional who transformed her ca…

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66: How Resilience and Innovation Can Fuel Restaurant Success 53:44

17d ago53:44

53:44

Send me a Text Message. I'd love to hear from you. "Say yes and figure it out later." -Christian J Fischer Meet Christian J Fischer, affectionately known as the Disruptive Chef, as he recounts his extraordinary journey from a medical school hopeful to a culinary entrepreneur managing a diverse empire. Christian's tale isn't just about building busi…

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65: Unlocking Restaurant Marketing Success 36:27

24d ago36:27

36:27

Send me a Text Message. I'd love to hear from you. Join us as Justin Ulrich, VP of Marketing at Evocalize, unpacks the secrets behind successful marketing strategies for restaurant chains. You'll discover how the innovative "Be the Mayor" strategy can boost traffic for independent eateries and learn about Justin's transformative journey from electr…

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Meredith Sandland on the Future of Food, Digital Restaurants, and Building Empower Delivery 29:37

1M ago29:37

29:37

In this episode, I sit down with Meredith Sandland, author of Delivering The Digital Restaurant and founder of Empower Delivery, to discuss the transformative shift in how Americans consume food. Meredith shares her career journey, pivotal lessons learned along the way, and her passion for leading change in the restaurant and delivery industries. W…

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64: Sustainable Restaurant Growth with Justin Cucci 48:38

1M ago48:38

48:38

Send me a Text Message. I'd love to hear from you. This is what happens when a visionary restaurateur decides to reshape the dining landscape through sustainability and employee empowerment. Justin Cucci, the mastermind behind Denver's Edible Beats, shares his inspiring journey from a single venue to five unique culinary hotspots. Raised amidst the…

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63: Snoop Dogg and The Arizona Bowl: What Restaurants Need todo to be "Bowl Ready" 23:06

1M ago23:06

23:06

Send me a Text Message. I'd love to hear from you. This is how restaurants can prepare for the event of the year that has the 2nd largest impact on the city of Tucson. Discover how the legendary Snoop Dogg's headline performance on December 28th is set to electrify the city's restaurant scene. As the only bowl that donates all proceeds to charity, …

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Game On! How Devour Is Revolutionizing Restaurant Tech, with CEO Shelly Rupel 24:52

1M ago24:52

24:52

Let's talk tech! 👩‍💻🤖🎮 This week, we're catching up with Shelly Rupel, CEO and Co-Founder of Devour—a next-gen engagement platform that's "feeding the future" by weaving seamless food ordering into the world of gaming and streaming. Shelly is a fearless leader in three traditionally male-dominated fields: restaurants, technology, and gaming. With D…

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62: Coaching Session: How to Prepare for a Restaurant Opening 43:37

2M ago43:37

43:37

Send me a Text Message. I'd love to hear from you. This is how you prepare for a restaurant opening. Rocco De Grazia, the passionate owner of Rocco's Little Chicago Pizzeria, brings his Chicago roots to Tucson as he shares his exciting plans to expand and relocate his beloved pizzeria after 26 years of success. Listen as Rocco opens up about his jo…

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61: How to Scale a Local Restaurant Chain 38:17

2M ago38:17

38:17

Send me a Text Message. I'd love to hear from you. What happens when a local breakfast spot in Bisbee, Arizona, transforms into a thriving chain of ten locations? Join us with Terry Kite and Sean Stone of Bisbee Breakfast Club as we explore their inspiring journey from a single eatery to a beloved regional staple. Terry’s family gave the business a…

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Changing Lives One Sandwich at a Time, with Healey Mendicino 31:28

2M ago31:28

31:28

Today I'm joined by Healey Mendicino, who shares her journey to becoming the president of Port of Subs, a beloved 52-year-old nationwide sandwich shop. We also dive into the nuances of franchising and what it takes to successfully grow in today's ever-changing environment. We also learn about Healey's favorite sub order!…

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60: How to Self Publish a Book to Grow Your Restaurant 49:10

2M ago49:10

49:10

Send me a Text Message. I'd love to hear from you. Have you ever considered how writing a book could revolutionize your leadership skills and elevate your business? I'm thrilled to be joined by Sydney Ryker from selfpublishing.com, who offers a treasure trove of insights on how publishing can amplify your influence, impact, and income as a business…

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59: 8 Principals Mental Fitness for Restaurant Leaders 9:37

2M ago9:37

9:37

Send me a Text Message. I'd love to hear from you. This is how you navigate the challenges of restaurant management with newfound confidence and clarity, all while maintaining a balanced work-life approach. Through personal stories and professional wisdom, I lay out eight essential principles of mental fitness designed specifically for independent …

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The Queen of Brunch Shares Her Recipe for Success, with Brandy Blackwell 35:10

2M ago35:10

35:10

This time on the Women in Restaurant Leadership podcast, we're joined by Brandy Blackwell, VP of Marketing at Another Broken Egg Cafe. Brandy opens up about her inspiring career journey, unique leadership style, and what it takes to thrive as a woman in a male-dominated industry. We’ll also dive into the “Brunch Boom” phenomenon and explore how Ano…

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58: How to Maximize Business Growth in Restaurants with Laura Wilber 46:39

2M ago46:39

46:39

Send me a Text Message. I'd love to hear from you. This is how you boost guest acquisition and retention without any upfront costs. Laura Wilber from DeNova joins us to unlock the secrets of how to maximize your business growth for restaurants. Her strategies in guest acquisition and retention promise to increase restaurant traffic without any upfr…

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57: Better Hospitality: How Ordering an Angel Shot Keeps Guests and Employees Safe 31:04

3M ago31:04

31:04

Send me a Text Message. I'd love to hear from you. Warning! This episode contains material that may be sensitive to some. Please be advised and see the resources included in the show notes. What if hospitality workers could find a healthy balance between their demanding jobs and personal well-being? Chapters: 00:00:08 - Supporting Hospitality Leade…

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Building a Career You're Proud Of, with CEO Jennifer Dodd 36:14

3M ago36:14

36:14

Today we're joined by Jennifer Dodd, CEO of Main Squeeze Juice Company! In this episode, we talk about everything under the sun when it comes to career growth. With over 30 years of experience leading successful turnarounds, driving strategic growth, and empowering diverse teams across brands like The Melting Pot, Tim Hortons, Dunkin’ Donuts, Apple…

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56: Transforming Restaurant Operations with AI: A Conversation with Matt Wampler of CLEARCOGS 41:25

3M ago41:25

41:25

Send me a Text Message. I'd love to hear from you. Ever wondered how a young entrepreneur could flip a failing fast-food franchise and then revolutionize an entire industry? Join me as I chat with Matt Wampler, who took over a struggling Jimmy John's at 21 and emerged as the CEO of CLEARCOGS. Matt's journey showcases the grit and ingenuity it takes…

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55: The Future of Non-Alcoholic Hospitality with Dana Bonelli 50:35

3M ago50:35

50:35

Send me a Text Message. I'd love to hear from you. Curious about how restaurants can effectively implement NA beverage programs? Join us for a transformative conversation as Dana Bonelli, a veteran in the wine and spirits industry, unveils the evolution of inclusivity in the non-alcoholic (NA) beverage space. Discover how the hospitality sector has…

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Unlocking the Secrets of Modern Restaurant Loyalty, with Emily Rugaber 31:21

3M ago31:21

31:21

This week I'm joined by Emily Rugaber, VP of Marketing at Thanx. She's a leading expert in digital transformation, loyalty, and data-driven restaurant marketing. Together, we explore how customer behavior has evolved over the past few years and the pivotal role that digital transformation plays in shaping loyalty programs today. Emily breaks down t…

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54: Leadership and Innovation with Daniel Frazier, Director of Operations at Pharmacy Burger Parlor & Beer Garden 1:00:33

3M ago1:00:33

1:00:33

Send me a Text Message. I'd love to hear from you. Ever wondered what it takes to recognize and nurture hidden leadership qualities within the restaurant industry? Daniel shares his personal growth from a host to a key leadership role, emphasizing the importance of hard work, honesty, and fairness. He recounts his early days at Pharmacy Burger, nat…

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How to Drive High Performance From Your Hospitality Teams 10:06

3M ago10:06

10:06

In this episode, Andy dives into the delicate balance of achieving high performance in the hospitality industry without sacrificing exceptional guest experiences. He shares insights into how leaders can connect their teams to a meaningful purpose, internalise it within individual departments, and foster intrinsic motivation among employees. Practic…

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53: Live Coaching Session with Christopher McFadden 1:03:43

4M ago1:03:43

1:03:43

Send me a Text Message. I'd love to hear from you. In this live coaching session, we discover how Christopher McFadden, owner of the McFadden Group, transitioned from the bustling restaurant industry to pioneering a new path in career coaching. Christopher shares his expertise on developing soft skills in emerging hospitality leaders, emphasizing t…

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How Wetzel's Pretzels Built a Snack Food Empire, with CMO Hillary Frei 23:40

4M ago23:40

23:40

Once upon a time, Wetzel's Pretzels was the go-to treat during your annual "school clothes shopping" marathon at the mall. Fast forward to today, and Wetzel's has stepped beyond the mall scene, spreading pretzel joy through food trucks, Walmart partnerships, and stand-alone bakeries. In this week’s episode, Hillary Frei and I dig into how Wetzel's …

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52 : Turning Struggles into Success with Beth Hussey and Emmele Herrold of Hazel's 1:04:30

4M ago1:04:30

1:04:30

Send me a Text Message. I'd love to hear from you. This is how you turn a struggling restaurant into a bustling hotspot. In our latest episode, we sit down with Beth Hussey and Emmele Herrold, the masterminds behind Hazel's Restaurant in Birmingham, Michigan. They walk us through their revolutionary strategies, from the game-changing Hazel's Lobste…

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51 : Revolutionizing Denver's Food Scene: Empowering Community with Kristen Rauch of EatDenver 37:35

4M ago37:35

37:35

Send me a Text Message. I'd love to hear from you. This is how a nonprofit organization can revolutionize an entire city's food and beverage scene. Join us as we sit down with Kristen Rauch, the dynamic executive director of EatDenver, to uncover the secrets behind their innovative programs and initiatives. You'll discover how EatDenver's collabora…

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Co-branded Concepts Are Making a Comeback... with Kristen Hartman 27:07

4M ago27:07

27:07

Auntie Anne's. Cinnabon. Carvel. Moe's Southwest Grill. If these brands sound familiar to you, listen up! On this week's episode, Kristen Hartman, President of Speciality Brands for GoTo Foods (formerly Focus Brands), discusses the evolution of co-branded QSR concepts. She gets down into the nitty gritty of what makes a co-branded concept successfu…

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50 : CHOW's Love Letter to The Bear 43:59

4M ago43:59

43:59

Send me a Text Message. I'd love to hear from you. Ever wondered how one can navigate from the high-pressure world of a toxic kitchen to becoming a beacon of hope in mental health advocacy? Join us as Jasmin Parks-Papadopoulos, former executive chef and now Chief Growth Officer at CHOW, shares her transformative journey. Hear about her struggles wi…

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49 : Think Like an Olympian: 2008 Gold Medalist Ryan Millar Talks About Building a Gold Medal Mindset 50:47

5M ago50:47

50:47

Send me a Text Message. I'd love to hear from you. What fuels an Olympian's relentless drive to succeed? Join us as we uncover the remarkable journey of Ryan Millar, founder of Gold Medal Mindset and Olympic gold medalist in volleyball. Ryan shares his transformation from a middle school enthusiast in Southern California to competing on the world's…

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Happy Employees Make for Happy Guests... With Mistie Boulton, Founder of EyeSpy Critiquing & Consulting 28:18

5M ago28:18

28:18

Mistie's seen it all. From mystery shopping to operational development, team training, and more, she helps restaurants and hospitality companies enhance their guest experience through team building and culture development. We discuss some of the biggest challenges facing the industry today in terms of making employees feel seen, heard, and valued..…

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48 : Embracing the NoLo Trend: Transforming Restaurant Experiences with Non-Alcoholic Options featuring Heather Ransome 48:35

5M ago48:35

48:35

Send me a Text Message. I'd love to hear from you. This is how offering a rich variety of zero-proof drinks can enhance inclusivity and guest satisfaction. The NOLO movement is transforming the dining world by prioritizing non-alcoholic and low-alcohol beverages, and on this episode of No Hesitations, I'm joined by Heather Ransome, a trailblazer in…

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47 : Building Financial Stability for Restaurant Employees: A Chat with Jess Dean 40:52

5M ago40:52

40:52

Send me a Text Message. I'd love to hear from you. Can financial literacy be the key to transforming lives in the restaurant industry? Join me, Christin Marvin, on the No Hesitations podcast as I chat with Jess Dean, an independent and licensed financial professional with a unique background as a former sous chef. Jess shares her incredible journey…

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The Rita’s Way, with CEO Linda Chadwick 28:34

5M ago28:34

28:34

Meet Linda Chadwick, president and CEO of Rita’s Italian Ice & Frozen Custard. In today’s episode, we discuss her 25-plus years of experience in the industry, the moments that defined her leadership strategy, the fundamentals that shape Rita’s culture, and the idea of balancing nostalgia with innovation. Plus, I found out what her favorite Rita’s f…

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46 : Unlocking Affordable Health Insurance for Restaurant Employees: Insights with James Douglas of Soul to Sole Benefits 38:11

5M ago38:11

38:11

Send me a Text Message. I'd love to hear from you. This is how restaurant owners offer affordable health insurance to their employees without emptying their wallets. In this episode, we promise you'll uncover actionable strategies by diving into a conversation with James Douglas, the owner of Soul to Sole Benefits. James shares his expertise on par…

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45 : From One to Twenty-One: Scaling a Restaurant Empire with Juan Padro of Culinary Creative Group 42:35

5M ago42:35

42:35

Send me a Text Message. I'd love to hear from you. This is how you transform a single restaurant into a thriving empire with 21 locations across Denver and New Orleans. Join us in a captivating conversation with Juan Padro, the visionary leader behind the Culinary Creative Group, as he shares his remarkable journey from one restaurant in 2010 to a …

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Finding Your Groove with Julie Zucker 43:04

6M ago43:04

43:04

On this week’s episode, we're joined by Julie Zucker, CMO of Branded Strategic Hospitality and WiRL advisory board member. We’re talking about all things balance. 🧘🏻‍♀️ How do you find and maintain balance as your priorities shift in your personal and professional life? By sharing her life experiences, Julie tackles the big feelings of guilt, mothe…

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44: Transforming Tucson's Entrepreneurial Scene: Insights and Innovations with Liz Pocock of Startup Tucson 34:04

6M ago34:04

34:04

Send me a Text Message. I'd love to hear from you. This is how treating your business as an experiment can lead to incredible results. Join us on this episode of No Hesitations as I sit down with Liz Pocock, CEO of Startup Tucson, who reveals how her organization is transforming Tucson’s entrepreneurial scene. Liz shares her inspiring journey and u…

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43: 10 Keys to Transform Restaurant Managers into Hospitality Leaders with Jason E Brooks 39:39

6M ago39:39

39:39

Send me a Text Message. I'd love to hear from you. Can one-on-one meetings truly transform team dynamics and elevate your leadership game? Join us as we explore this with Jason E Brooks, a distinguished speaker, coach, author, and founder of Hospivation. Jason, who just launched his groundbreaking book, "Every Leader Needs Followers: 10 Keys to Tra…

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Introducing the Women in Restaurant Leadership Podcast, with Mindy Armstrong 28:48

6M ago28:48

28:48

Welcome to Episode No. 1 of the Women in Restaurant Leadership podcast, a new initiative from the editors behind QSR and FSR magazines. We start by diving into the world of culinary with WiRL advisory board member Mindy Armstrong, who walks us through a day in her life as VP of Menu Innovation for beloved brands Perkins and Huddle House. We explore…

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42 : Unlocking Restaurant Success: Secrets of Leadership and Innovation with Jay Ashton and Domenic Pedulla 59:55

6M ago59:55

59:55

Send me a Text Message. I'd love to hear from you. Ever wondered how to stay ahead in the ever-evolving restaurant industry? Join us for this recap of my time spent on the Late Night Restaurant Show as we sit down with Canada's restaurant guide, Jay Ashton, and Domenic Pedulla to uncover the secrets of leadership and innovation in the hospitality w…

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41 : The Difference Between Leadership vs. Management : Insights from Industry Icons 50:54

6M ago50:54

50:54

Send me a Text Message. I'd love to hear from you. This is what sets a great leader apart from an effective manager in the restaurant industry. Join us as we uncover the secrets with insights from James Beard Award-winning chef Janos Wilder, Rocco's Little Chicago Pizzeria owner Rocco Di Grazia, and Gabe Gardner from Local First Arizona. Understand…

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40 : 5 Strategies for Overcoming Imposter Syndrome in the Restaurant Industry 8:13

7M ago8:13

8:13

Send me a Text Message. I'd love to hear from you. Did you know that imposter syndrome affects over 70% of people at some point in their lives? In this episode, we'll explore the origins and manifestations of imposter syndrome in the restaurant industry and discuss five effective strategies to overcome it. We also paint a vivid picture of what conf…

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39 : Move From Chaos to Clarity in Restaurant Hiring: Inside Poached Jobs with Kirk Thornby and Jack Hott 49:54

7M ago49:54

49:54

Send me a Text Message. I'd love to hear from you. Are you scheduling interviews or hiring new employees only to be ghosted? Today, we are going to introduce you to a tool that will save you time and energy when it comes to hiring and help you not only staff your restaurant sustainably but build also teach you how to bench of talent. Join me as I c…

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38 : Raising the Bar: How Grüvi's Non-Alcoholic Revolution is Transforming the Beverage World with Niki Sawni 38:51

7M ago38:51

38:51

Send me a Text Message. I'd love to hear from you. If you are looking a fresh, innovative way to elevate your guest experience effortlessly, you're in the right place. Join this conversation where I showcase the story of an award-winning non-alcoholic beer and single-serving wine that's creating a significant impact not just in restaurants but also…

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37 : Revolutionizing Hotel F&B Operations with Scot Turner, Founder of Auden Hospitality 49:33

7M ago49:33

49:33

Send me a Text Message. I'd love to hear from you. Discover how hospitality maven Scott Turner, of Auden Hospitality, crafts high-performing teams and scales businesses through innovation and keen leadership. Scot Turner is the Founder and Managing Director of Auden Hospitality and partners with hoteliers and brands to create F&B outlets their gues…

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36 : How to Create Successful Change in Your Restaurant : The 7 Step Guide 19:49

8M ago19:49

19:49

Send me a Text Message. I'd love to hear from you. If you've recently implemented a new system in your restaurant but your team isn't executing it as expected, this episode is a must-listen for you. Today, I'm going to uncover the secrets to successfully managing change in your restaurant. I'm going to discuss what change management is, why you sho…

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35 : The Exit Strategy: Recognizing the Signs That It's Time to Close Your Restaurant with Scott Bauer 38:03

8M ago38:03

38:03

Send me a Text Message. I'd love to hear from you. Have you ever stood on the precipice of a life-altering decision, the kind that could close one chapter of your life and propel you into the next? That's precisely the crossroads Scott Bauer encountered as he transitioned from the proprietor of Butcher's Bistro to embarking on a journey toward pers…

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34 : How to Manage Gen Z with Area Manager Alex Taylor 35:19

8M ago35:19

35:19

Send me a Text Message. I'd love to hear from you. Unlock the secrets to a thriving workplace culture with Sweet Cow Ice Cream's Area Manager, Alex Taylor, as she shares her innovative strategies for engaging and managing Gen Z employees in the Food & Beverage sector. Here's what you find in this week's episode: 00:00:08-Managing Gen Z Employees in…

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33 : The Secret to Cultivating a Positive Mindset with Chef Pablo Valencia 29:57

8M ago29:57

29:57

Send me a Text Message. I'd love to hear from you. Embark with us on a savory expedition as we sit down with Chef Pablo Valencia, the culinary virtuoso whose gastronomic artistry has earned him the endearing title of 'kitchen assassin.' Pablo's tale is one of profound dedication and creativity, tracing his path from a childhood steeped in heritage …

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