Ep 120: Jason Rosoff | The importance of delivering feedback and criticism with care

Rethinking Communication

The phrase "Everyone has an opinion about everything these days," is often thrown out like it’s a bad thing.

But, you’re a human being. Of course you have opinions.

The bigger issue, in my humble, ahem, opinion, is that you are exposed to more peoples’ opinions and feedback and ideas than ever before.

You’re bombarded seemingly from all directions constantly.

The feedback loop all too often feels like a feedback fire hose.

And just like a firehose, there’s a missing element from all of this feedback: care for what or who is on the receiving end.

My guest in this episode is Jason Rosoff, the CEO and Co-Founder of an organization called Radical Candor, which he started with Kim Scott, who wrote the book, Radical Candor.

Jason and I discuss what Radical Candor is, but at its core, it’s about delivering important feedback while demonstrating care, especially when you don’t know the other person.

Jason describes some very real fears we all have — our fear of being known and our fear of having the things we care about dissected by others — and he outlines just how important delivering feedback with care can be to helping others not immediately get consumed by their emotions and feelings.

Learn more about Jason's work at https://www.radicalcandor.com/ and connect with Jason on LinkedIn at https://www.linkedin.com/in/jason-r-rosoff/

Learn more about my work at https://michaelashford.com