We’re wrapping things up (for now!) with a special countdown of your top five favourite episodes, which had you nodding, taking notes, and sending us all the love. From navigating tricky clients to exploring the link between money and success, we’re revisiting powerful convos around ADHD, setting boundaries, and pricing in the hair industry. We’re also chatting about the emotional side of pricing and policies and how mindset and energy management can be total game-changers, especially if you’ve got ADHD. This isn’t goodbye forever, promise! Make sure you're following us on socials so you’ll be the first to know when we make our big return. See you soon! Resources Mentioned: Hayley's Find Your Power Course Maddi's Free Pricing Masterclass This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

What if your past experiences are secretly influencing your business choices? In today’s episode, we explore the unconscious psychological habits that affect how hairdressers operate. Whether it’s a scarcity mindset or the need for control, these hidden behaviours can make or break your business growth. Listen in to learn how to bring these habits to light and make smarter, more intentional decisions! Resources Mentioned: Ep 9 - Are You Making Secret Deals In Your Business? Hayley's The Resilient Hairdresser Membership Maddi's Pricing Calculator Hayley's Burnout & Boundaries This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

Do you ever feel like your phone never stops pinging, even after hours? We totally get it! In this week’s episode, we’re diving into the all-too-relatable struggle of handling client messages outside working hours. From last-minute appointment requests to holiday-time DMs, we’re sharing our own experiences of feeling always on —and why setting boundaries is so important. We’ll chat about simple ways to reclaim your personal time, like booking systems, autoresponders, and even a dedicated work phone (absolute game changer!). But here’s the twist—while these messages can feel overwhelming, they’re also a sign that your business is thriving! Join us for a fun and insightful chat on how to keep your sanity and your success! This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

How do you juggle a busy career like hairdressing without burning out? This week, we’re getting real about work-life balance, what it actually means, how it’s changing, and our own (sometimes messy) experiences with it. We’re sharing how we went from nonstop hustle mode to making more intentional choices and why adaptability is key. Plus, we’re diving into the different seasons of life and how balance looks different for everyone. Tune in for an honest chat about the highs, lows, and everything in between. You won’t want to miss this one! Resources Mentioned: Hayley's Burnout and Boundaries This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

Feeling overwhelmed by tax season? You’re not alone! This week, we’re diving into the common struggles that self-employed folks and business owners face during this hectic time. We share our stories—like dealing with messy finances and those dreaded surprise tax bills—and why staying on top of things can make life so much easier. A little proactive financial management can go a long way, from tracking expenses and understanding what things really cost to planning ahead. But it’s not just about the numbers. Money stress is real, and we chat about how it affects us emotionally and the importance of charging what you’re truly worth. Tune in to see if this episode has the tips to tackle tax season with less stress! Resources Mentioned: Hayley's 121 Coaching Maddi's Pricing Calculator This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

Why Do Clients DISAPPEAR?! This week, we're chatting about the ghosting epidemic plaguing the beauty world. We're discussing the emotional rollercoaster of having clients vanish into thin air, leaving you high and dry. We'll unpack the awkwardness, explore how communication styles have changed, and, most importantly, how to NOT take it personally! We'll equip you with the ultimate guide to chasing down MIA clients (politely, of course!) and navigating tricky client relationships. We'll also help you cultivate a 'bring on the drama!' attitude, focusing on what you can control and turning those ghosting incidents into growth opportunities. Resources Mentioned: Maddi's Elevate Programme Hayley's 1-2-1 Coaching This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

Are you ready to reflect on the past year and start dreaming big for an exciting 2025? This episode is all about celebrating your achievements, setting clear boundaries, and making self-care a true priority. Maddi shares her journey with financial planning and creating space for meaningful rest, while Hayley explores the power of personal growth and aligning with what truly matters to you. We dive into practical tips like setting clear goals, choosing a guiding word to shape your year, and focusing on internal changes that lead to lasting transformation. Tune in and get ready for a smashing 2025! This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

We've talked a lot about our amazing group chat on the podcast, so we thought it was high time to introduce you to some of the incredible women behind it! In this episode, we sit down with Vivienne and Emma to chat about how we all bring something unique to the table, from Hayley's calming vibes to Emma's straight-talking honesty. We discuss the ups and downs of the hair and beauty industry and how we lean on each other to get through it all. We also share some heartwarming moments about our growing businesses and friendships. Tune in for a behind-the-scenes look at our friendship and group chat! Connect with Vivienne: https://www.instagram.com/thehairdresserssocialclub Connect with Emma: https://www.instagram.com/emmafowlerhair This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

How can you, as a talented hairdresser or beauty professional, enjoy a stress-free holiday season? In this week's episode, we dive into the challenges faced by beauty professionals during the busy Christmas season. From managing overwhelming client demands to the stress of holiday traditions, we've been there! We share stories about the burnout and resentment that can creep in and how we've learned to turn the holidays into a joyful time. Plus, we discuss practical tips for planning ahead, setting boundaries, and prioritising self-care. Learn how to create a more balanced and fulfilling festive season for yourself and your team. Join us as we share our secrets to a stress-free holiday! Resources Mentioned: The Resilient Hairdresser Membership This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

Ever felt like you're your own worst critic? Join us as we dive into the surprising link between perfectionism and procrastination. We explore how the fear of failure and the constant pursuit of flawlessness can actually hinder progress and productivity. We share personal stories, practical tips, and expert advice on how to overcome perfectionist tendencies and embrace a more balanced approach to work and life. Resources Mentioned: Hayley's Build Your Self-Confidence Webinar The Happiness Trap This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

What does "enough" mean to you in your life and work? In this week's episode, we explore the idea of "enoughness," especially in the context of the hair and beauty industry and online coaching. We share stories from the moments that made us rethink what truly brings fulfilment and balancing financial success with a meaningful lifestyle. Plus, we dive into the sense of emptiness that can follow achieving big goals, the impact of societal pressures, and the need to set values-driven goals. This episode invites you to consider what "enough" really means for you. This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

Ever wondered how much social media likes, awards, and client compliments can really boost your confidence (and maybe even your career)? We're diving deep into the world of external validation and discussing the pros and cons. We're sharing our personal experiences and how we've navigated the ups and downs of seeking validation. But don't worry, we're not just talking about the negative stuff! We're also discussing the importance of self-acceptance and strategic choices. Tune in this week for a juicy conversation about external validation in the hair and beauty industry! This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

Ready to take your hair and beauty services to the next level? In this episode, we'll dive into practical strategies to enhance the client experience from start to finish. From boosting your online visibility to streamlining bookings and setting clear expectations, we explore how making your clients happy will help bring in more income. Hit play to learn how to create a memorable and satisfying experience for your clients. Resources Mentioned: Maddi's Pricing Calculator Hayley's Lead From The Heart Day at the L'Oreal Academy London 25th October 2024 Maddi's Elevate Program This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

Are you feeling good about how much you're charging for your services? We're talking about pricing in the beauty and service game today. We challenge you to think outside the box when it comes to setting rates, urging us to avoid making assumptions about our client's financial situations. We explore the psychology behind pricing decisions, understanding that emotions often play a bigger role than we might think. Join us as we discuss the distinctions between price, cost, and value and how to effectively communicate the perceived value of your services. Discover how to rethink your pricing strategy to boost client satisfaction and business success. This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…

Want to grow your salon without burning out? Join us as we chat with MamaWest, a Melbourne-based salon boss who's been there, done that. She spills the tea on the ups and downs of expanding her business, including the emotional rollercoaster and how she built a killer team. We dive deep into setting boundaries, managing money like a pro (hint: it's not all about saving), and prioritising self-care. If you're dreaming of owning your own salon, this episode is a must-listen! Connect with Sheridan on Instagram @sheridanroseshaw_mamawest This episode is sponsored by Timely , the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here . CONNECT WITH US : Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresser Take a look at Maddi's website https://bit.ly/bossyoursalon SHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!…