Kathy Coleman

CX Diaries - with Keith Gait

In this episode, as we occasionally do, we step into the world of Mental Wellbeing, and support in the workplace

Kathy was had a hugely successful corporate career in change delivery for 35 years. In the last 4 years she has run her own coaching business working with senior leaders and with women who want to transform their experience of work.

Kathy talks about something which might not be immediately obvious as being about wellbeing but which is having a huge influence on our own mental and physical health and that of the people who work for us…The subject of masculine versus feminine energy.

We learn how this is not gender specific (we all have both), and how it can provoke a lot of emotion and pushback from both men and women.

We hear about how after many years of operating in an aggressive environment, a heart attack made her realise that an imbalance of energy can ultimately lead to burnout, and mental and physical illness.

Katy shares with how being able to use both energies gives you:

· A much broader spectrum of approaches, behaviours, ways of being which complement each other (feminine creativity with masculine ability to implement them)

· It enables you to connect with a much wider circle of people rather than those who respond to one type of energy

· It makes life less stressful: often when we are struggling with something its because we are in the wrong energy

We learn about the pros and cons of each, the facts and myths surrounding each, that there is no right and wrong, good or bad, and how each can and should have its place.

Kathy shares with us five specific business areas where we can start introducing more masculine/feminine energy balance.

We learn about when we care and nurture ourselves and those around us then we actually produce better work. We are more creative and innovative, more efficient and productive and the research that backs this up.

And we discuss what is stopping businesses and ourselves believing it.