From Configuration to Execution: Manhattan’s Ravi Maganti on the Future of AI in Logistics

eCom Logistics Podcast

ABOUT THE GUEST

Ravi Maganti is the Director of Technical Services at Manhattan Associates, where he has played a pivotal role in developing and managing the Manhattan Active Metro platform. With over 20 years of experience at Manhattan Associates, Ravi has been instrumental in driving innovation in warehouse management systems (WMS) and cloud-based logistics solutions. His expertise lies in creating open and extensible platforms that empower customers to customize their logistics systems to meet unique business needs. Ravi's leadership and vision have been crucial in the development of cutting-edge AI tools that are transforming the logistics industry.

HIGHLIGHTS

[00:02:30] – Discussion on the shift from configurable to extensible systems in warehouse management.

[00:06:17] – Overview of Maven and Assist: AI-driven tools for enhancing customer service and operational efficiency.

[00:09:58] – The impact of AI on speeding up warehouse management system (WMS) configuration.

[00:16:18] – Challenges in AI implementation, including dealing with AI hallucinations and ensuring security.

QUOTES

[00:09:58] – “The future of AI in logistics is about speed and efficiency—doing what we already do, but much faster.” - Ravi Maganti

[00:11:25] – “Imagine your AI system creating configurations for you in seconds, saving hours of manual work.” - Ravi Maganti

[00:17:15] – “Mitigating AI hallucinations is crucial to ensuring reliable outcomes in logistics operations.” - Ravi Maganti

FIND MORE ABOUT THE GUEST

LinkedIn: Ravi Maganti

Manhattan Associates Website: www.manh.com