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Podcast 698: Empathy, Burnout, and Patient Satisfaction
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Manage episode 298416954 series 1397179
Contributor: Aaron Lessen, MD
Educational Pearls:
- Survey of EM physicians to self-report empathy and burnout levels and correlated with patient satisfaction scores
- Patient satisfaction was not affected by what the physicians thought about their level of empathy or burnout
- Patient satisfaction was affected by the patient’s perception of empathetic behavior by the physician
References
Byrd J, Knowles H, Moore S, et al. Synergistic effects of emergency physician empathy and burnout on patient satisfaction: a prospective observational study [published online ahead of print, 2020 Nov 25]. Emerg Med J. 2020;emermed-2019-209393. doi:10.1136/emermed-2019-209393
Summarized by John Spartz, MS4 | Edited by Erik Verzemnieks, MD
The Emergency Medical Minute is excited to announce that we are now offering AMA PRA Category 1 credits™ via online course modules. To access these and for more information, visit our website at www.emergencymedicalminute.org/cme-courses/ and create an account.
1052 jaksoa
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on May 06, 2024 11:18 ()
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 298416954 series 1397179
Contributor: Aaron Lessen, MD
Educational Pearls:
- Survey of EM physicians to self-report empathy and burnout levels and correlated with patient satisfaction scores
- Patient satisfaction was not affected by what the physicians thought about their level of empathy or burnout
- Patient satisfaction was affected by the patient’s perception of empathetic behavior by the physician
References
Byrd J, Knowles H, Moore S, et al. Synergistic effects of emergency physician empathy and burnout on patient satisfaction: a prospective observational study [published online ahead of print, 2020 Nov 25]. Emerg Med J. 2020;emermed-2019-209393. doi:10.1136/emermed-2019-209393
Summarized by John Spartz, MS4 | Edited by Erik Verzemnieks, MD
The Emergency Medical Minute is excited to announce that we are now offering AMA PRA Category 1 credits™ via online course modules. To access these and for more information, visit our website at www.emergencymedicalminute.org/cme-courses/ and create an account.
1052 jaksoa
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