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Improving Operations Through Relationships with Chris Treloar of PLNT Burger
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In this episode of Give an Ovation, Zack Oates interviews Chris Treloar, CEO of PLNT Burger, to uncover his secrets to creating a standout guest experience in the restaurant industry. From his roots at Friendly's to leading a successful plant-based burger brand, Chris shares his insights on keeping operations simple, building strong relationships, fostering a positive work environment, and responding effectively to guest feedback. Tune in to learn how these strategies can transform your restaurant operations and guest satisfaction.
Luvut
1. Mastering Relationships in Restaurant Operations (00:00:00)
2. Creating Connections for Customer Satisfaction (00:08:56)
3. Enhancing Customer Experience Through Data (00:13:02)
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