Why Is Relevance and Personalization So Important?
Manage episode 325653795 series 3330752
Personalization is fundamental in modern commerce. And to succeed in modern commerce, a personalized customer experience is key. Today, this means targeted communication, offers, emails, and beyond. Your customers want to be recognized, inspired, and engaged. In this Talk, we shed light on customer expectations, competitive advantages, and success factors in respectful personalization.
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