The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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Sisällön tarjoaa Pete Everitt. Pete Everitt tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
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RFM166 – Service: The Heartbeat of A Successful Digital Agency
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Manage episode 372189720 series 2130323
Sisällön tarjoaa Pete Everitt. Pete Everitt tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Main talking points include:
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There are multiple levels of service that an agency can work on...
- Clients
- Staff and their dependants
- The owner
- The wider world
A business is only really a sustainable force when it can serve all four (OK, if you're content at being a solo-agency, then maybe not number 2).
Why is service important?
Differences for clients:
- Personalized Service
- Proactive Service
- Responsive Service
Differences for staff:
- A safe place
- Security in knowing they are contributing to a bigger picture, that in turn contributes back to them
- Confidence in bringing life in to work and knowing that the balance is the last way round.
Differences for the owner:
- Freedom
- Security
- Wealth
- "Success" – whatever that looks like
Differences to the wider world:
- A legacy
- Community impact
- A positive footprint
Links:
Join the Facebook Group
176 jaksoa
MP3•Jakson koti
Manage episode 372189720 series 2130323
Sisällön tarjoaa Pete Everitt. Pete Everitt tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Main talking points include:
Prefer to watch this show? Subscribe to the YouTube Channel!
There are multiple levels of service that an agency can work on...
- Clients
- Staff and their dependants
- The owner
- The wider world
A business is only really a sustainable force when it can serve all four (OK, if you're content at being a solo-agency, then maybe not number 2).
Why is service important?
Differences for clients:
- Personalized Service
- Proactive Service
- Responsive Service
Differences for staff:
- A safe place
- Security in knowing they are contributing to a bigger picture, that in turn contributes back to them
- Confidence in bringing life in to work and knowing that the balance is the last way round.
Differences for the owner:
- Freedom
- Security
- Wealth
- "Success" – whatever that looks like
Differences to the wider world:
- A legacy
- Community impact
- A positive footprint
Links:
Join the Facebook Group
176 jaksoa
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