The Importance of People and Technology in Dermatology Practices feat. Jonathan Banta and Joe Atzenbeck

That's Derm Good!

Efficiency is a key factor in the success of any medical practice, and dermatology is no exception. With the rise of new technologies, the need for collaborative and engaged team members is even more important. Join Janelle as she speaks with Jonathan Banta, CEO of The 44 Group, and Joe Atzenbeck, CEO of the Clinic for Dermatology and Wellness. The discussion delves into enhancing efficiencies in dermatology offices amidst the rise of AI and why they are not worried about job displacement because of technology.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Hiring the right people and investing in employees is crucial for enhancing patient care and streamlining office processes. In a podcast episode, Jonathan and Joe emphasized the importance of hiring individuals with the right personality, intelligence, and integrity, as these qualities significantly contribute to the practice's overall success. They mentioned that investing in people, even paying a little more, can lead to better value in the long run.

Technology plays a crucial role in enhancing efficiencies in the office, as discussed in the podcast episode. Jonathan and Joe emphasized the importance of considering how different technologies are stacked and utilized to maximize their benefits. Joe highlighted the significance of technology in streamlining office processes, mentioning that he spends a lot of time talking to people about the technologies he uses and how he stacks them. He emphasized the need to be cautious about how technologies are used and aware that vendors may offer various features, but not all of them may be equally beneficial.

Furthermore, both speakers stressed the importance of creating a positive work culture where employees feel supported and appreciated. They mentioned that happy employees lead to better patient experiences as they are more likely to go above and beyond to provide exceptional care. Joe highlighted that patients often spend more time with support staff than providers, making the team's engagement and motivation crucial.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.