495. How to Deal With Clients Failing In Your Program + Behind The Scenes - Our Biggest F*ck Ups Revealed

The Fitness Business Podcast with Erin Dimond and Jordan Dugger

Statistically, student or client failure is unfortunately inevitable the bigger you grow but there are things both from a mindset perspective and an operational perspective to minimize its effect on your business. I want to cover some of our biggest mistakes, why you should track everything for refund disputes, be aware of your emotional composure during these times, and more!

Time Stamps:

(0:42) What To Do When Clients Don’t Have Success

(2:20) Our Self-Paced Course

(5:30) Advice from Alex Hormozi

(7:48) Track Everything

(9:30) Your Emotional Composure

(11:55) Referral Rate and Collection Rate

(14:13) Compare Mentorship vs College

(16:05) Giving Yourself Praise

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