The Patient Experience

The Melanin Initiative's Podcast

The patient experience encompasses the range of interactions that patients have with the healthcare system; including their care from health plans; and from doctors, nurses, and staff in hospitals, physician practices; and other healthcare facilities. As an integral component of healthcare quality, the patient experience includes several aspects of healthcare delivery that patients value highly when they seek and receive care, such as getting timely appointments, easy access to information, and good communication with health care providers (Agency for Healthcare and Research).
Why this episode is important: We want to help you manage your expectations when it comes to navigating the healthcare system and in different settings.
TMI Takeaway for today’s episode:
-You are your best advocate.
-You have rights that should be respected, but you also have a responsibility to participate in your care and manage your health outside of the clinical setting.
-Communication is key, and it’s important to know you are one of the key players.
-The themes for today’s episode are communication, safety, and advocacy.
“In healthcare, there is often too much information and not enough time. Here at The Melanin Initiative, we avoid TMI by breaking things down into language you can understand, we create a safe space to ask your questions, and share our nursing perspective without taking too much of your time. Thanks for tuning in. Join us every week for TMI Tuesdays!”
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*This show is for educational purposes only. The opinions expressed are our opinions alone, they are not a representation of any of our affiliations. If you are experiencing a medical emergency, you should seek medical attention and medical guidance from your healthcare provider.