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Three Service Philosophies That Built Our Business – 07/10/2024
Manage episode 428559084 series 3369142
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In this episode, we dive into the service philosophies that have shaped our company, discussing how to create memorable customer experiences through empathy and connection. We also recount a rare day at work featuring the three of us working behind the bar together, debate the price of rum, and reflect on the importance of not panicking under pressure. Whether you’re a barista or a business owner, this episode is packed with insights on how to elevate your service game. Tune in for laughs, lessons, and a behind-the-scenes look at the heart of our operations.
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Huge thanks to our partner Third Wave Water for sponsoring this episode! TWW enhances our brews by getting our water perfect for our coffee. Use code VALOR at checkout for 10% off your purchase! https://thirdwavewater.com
We're partnered with Clive to bring you sweet deal at a discounted rate! Use Discount Code VALOR5 at checkout for 5% off Lucca and Eureka products!
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