This is not your typical language-learning podcast. Follow the journey of Kristen (a Bule) as she tries to learn Bahasa Indonesia taught by her friend, Cindy, a self proclaimed Bahasa Indonesia expert. Questions? Feedback? Send them all to bulebelajarbahasa@gmail.com! Find us on instagram @bulebelajarbahasa & our personal instagrams: @sindienjela (Cindy) @kristenutomo (Kristen)
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Video podcast from my travels in Java, Indonesia, as I set out on a year of language study at UMM (Universitas Muhammadiyah Malang) - courtesy of Darmasiswa scholarship program 2010-11. Join me as I bring both the hum-drum of my daily life in Jawa Timur (east Java), as well as my cultural observations and experiences, to your iTunes/iPod/iPhone screen!
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The Modern Hotelier - Interviews with Hoteliers and Experts in Travel, Hospitality, Events & Food & Beverage
David Millili & Steve Carran
Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.
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#99: Recycling Soap and Saving Lives with Clean the World CEO & President Shawn Seipler
52:08
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Have you ever wondered what happens to the barely-used soap bars and tiny shampoo bottles left behind in hotel rooms? In this episode, hosts David Millili and Steve Carran engage with Shawn Seipler, CEO of Clean the World, to explore how his organization is making a significant impact on global sustainability and hygiene through the hospitality ind…
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#98: Better Battery Solutions for Hospitality | with Michelle Potorski
32:10
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Join hosts David Millili and Steve Carran as they welcome Michelle Potorski, VP and General Manager of Duracell Professional. The discussion dives into Michelle's career journey, including her early days with Duracell and her return to the company after stints at Gillette, Proctor & Gamble, and CVS Health. The main focus is on the role of batteries…
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#97: Worker Burnout, Housekeeper Strike, World's Top 50 Hotels, Oyo Buys Motel 6 | Hospitality Hot Topics
12:51
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Join hosts Steve Carran and David Millili for the latest episode of The Modern Hotelier featuring special guest Bruce Jordan, the Managing Partner of Hotel Guest Management. This monthly show dives deep into the hottest topics in the hospitality industry. In this September edition of Hospitality Hot Topics, our expert panel discusses: The recent ac…
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#96: Improving Team Communication & Removing Language Barriers in Hospitality | with Derek Pando
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How is Relay's technology improving cross-departmental communication in hotels? In this episode, hosts David Millili and Steve Carran sit down with Derek Pando, Director of Product Marketing at Relay. They discuss Relay's innovative communication devices and how they're revolutionizing operations in the hospitality industry. Derek shares insights f…
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#95: Delivering Inspiring Experiences in Iconic Places | with David Barry, President of Pursuit
45:30
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How has David Barry's journey from a ski instructor to President of Pursuit Collection shaped his approach to leadership in the hospitality industry? In this engaging episode, hosts David Millili and Steve Carran sit down with David Barry, President of Pursuit Collection. Barry shares his unique journey from ski instructor to hospitality leader, of…
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#94: Paws Up Resort, Glamping, and Authentic Outdoor Experiences | with Steve Hurst
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Curious about the intersection of luxury and wilderness? Ever wondered how a 37,000-acre ranch became a world-renowned resort? In this episode, hosts David Millili and Steve Carran have an engaging conversation with Steve Hurst, the Managing Director at The Resort at Paws Up. They discuss Steve's career journey from his early days as a barista to m…
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#93: Treehouse Resort & Offering Unique Travel Experiences | with Amanda Jensen
24:57
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Ever wondered what it would be like to turn your childhood treehouse dreams into a thriving resort business? Join hosts David Millili and Steve Carran as they sit down with Amanda Jensen, CEO and co-founder of Sanctuary Treehouse Resort, the world's largest treehouse resort. In this captivating episode, Amanda shares the inspiring journey of how a …
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#92: Charlestowne Hotels and Hospitality Career Growth | with CEO Kyle Hughey
31:59
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In this episode, hosts David Millili and Steve Carran sit down with Kyle Hughey, CEO of Charlestowne Hotels, to discuss the independent hotel management landscape and Hughey's journey in the hospitality industry. In this episode, you'll learn: The appeal and challenges of managing independent hotels Charlestowne Hotels' approach to creating unique …
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#91: Setting the Standard for Dog-Friendly Hotels | with Guise Bule
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How would your travel experience change if you knew exactly how welcoming a hotel is to your furry friends? In this episode of The Modern Hotelier, hosts David Millili and Steve Carran interview Guise Bule, the founder of Ranked by Roch and the Roch Society. Guise shares his journey from cybersecurity to creating the first dog-friendly certificatio…
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#90: 10 Best Boutique Hotels, Mercedes-Benz Skyscraper, Hotel Workers Strike | August Hospitality Hot Topics
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The Modern Hotelier is a dynamic podcast that explores the latest trends, challenges, and innovations in the hospitality industry. Hosted by Steve Carran and David Millili and featuring expert guest hosts, this show delivers insightful discussions on hot topics affecting hoteliers and travel professionals. In this episode, "August Hospitality Hot T…
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#89: Building Independent Boutique & Lifestyle Hotels | with Ethan Orley
38:47
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Are you curious about what it takes to build a successful boutique hotel company from the ground up? In this episode, hosts David Millili and Steve Carran interview Ethan Orley, Founder and Managing Partner of Oliver Hospitality. Ethan shares his journey from environmental studies to real estate and hospitality, discussing how he and his partner bu…
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#88: Helping Hoteliers Use Content to Drive More Conversions | with Jason Craparo
46:49
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In this episode, hosts David Millili and Steve Carran sit down with Jason Craparo, CEO of Hovr, a technology company revolutionizing guest engagement in the hospitality industry. Jason shares his fascinating journey from dishwasher to successful entrepreneur, including his experiences as a Sonic Drive-In franchisee and his time at Babson College. T…
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#87: How to Simplify Selling Spaces and Experiences for Hospitality | with Benjamin Powers
44:53
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In this episode, hosts David Millili and Steve Carran interview Benjamin Powers, founder and CEO of Visiting Media. Benjamin shares his entrepreneurial journey, from starting businesses as a child to founding a company that revolutionizes hotel sales through immersive technology. He discusses how Visiting Media's software empowers hospitality profe…
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#86: Hospitality Summer Camp, Acquisition Rumors, Computer Outage, Cookies, and more | July Hot Topics
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In this episode, Steve and David are joined by guest host Mercedes Blanco from The Hotels Network. They discuss various trending topics in the hospitality industry for July, including the rumor of Hyatt acquiring Standard Hotels, an extensive computer outage affecting multiple industries including hospitality and travel, the rise of 'bleisure' (bus…
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#85: No Vacancy on The Modern Hotelier | with Anthony Melchiorri & Glenn Haussman
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"No Vacancy Live from HITEC: Featuring Podcast Pioneers Glenn Haussman and Anthony Melchiorri" In this episode, podcast veterans Anthony Melchiorri and Glenn Haussman discuss their experiences and insights from attending HITEC events over the years. They reminisce about the evolution of these events and share their personal highlights, including th…
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In this episode, Steve Carran speaks with CEO Rodrigo Jimenez about the recent acquisition of SHR by the UK-based Access Company. Jimenez shares the excitement and opportunities brought by this merger, highlighting Access Company's diverse portfolio and their focus on the hospitality sector. He also touches on the positive buzz at the high tech tra…
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#83: Increasing Bookings Through Innovative Hotel Technology | with Rodrigo Perez Garofalo
13:31
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Join us for an insightful conversation with Rodrigo Perez Garofalo, founder of Zerf Tech, live from a hospitality tech conference. In this episode, Rodrigo explores how Zerf Tech is revolutionizing hotel operations by serving as an external IT department and optimizing direct booking channels. He also introduces an AI-powered search tool designed t…
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#82: Hospitality Marketing that Drives Direct Revenue & Return Visits | with Scott Buelter
19:35
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In this episode, hosts Steve Carran and David Millili sit down with Scott Buelter, founder of Ascent360, at the HSMAI Strategy Conference. Scott shares insights on how hotels and resorts can use customer data platforms to create more effective, personalized marketing campaigns. Key topics covered: The importance of integrating data from multiple sy…
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#81: Helping Hoteliers Deliver Exceptional Guest Experiences | with Alliants
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Today, we are joined by Tristan Gadsby and Alberto Santana from Alliants. We are discussing their backgrounds, experiences in the hospitality industry, and insights into guest experience technology. Recorded live at Truist Field in Charlotte, North Carolina during a VIP event, the conversations offer a blend of personal anecdotes and professional e…
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#80: Building Hospitality Technology with the 4 Key Stakeholders in Mind | with HotelKey
21:54
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In this episode, hosts Steve Carran and David Millili interview Aditya Thyagarajan and Fareed Ahmad, co-founders of HotelKey, at the HITEC conference. The conversation delves into the origins of HotelKey, its cloud-based property management system, and the company's vision for the future of hospitality technology. The founders share insights on ove…
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#79: Over 50 years of Innovative Accounting Solutions for Hospitality | with Jill Wilder
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Today's episode features hosts Steve Carran and David Millili interviewing Jill Wilder, the newly appointed President of Aptech Computer Systems, at the HITEC conference. Jill shares insights from her 38-year career at Aptech, discusses the company's evolution in hospitality technology, and highlights their latest innovations in hotel accounting an…
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#78: Simplifying and Securing Payment Processing & Digital Contracts for Hospitality | with Theresa Ellsworth
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In this episode, we sit down with Theresa Ellsworth from Sertifi. Theresa shares insights into her background growing up in Yonkers, New York, her passion for hospitality, and her journey from college to a 14-year stint at Springer Miller. The conversation delves into how Sertifi accelerates revenue for hotels through digital authorization processe…
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#77: How Digital Signage Can Drive Revenue & Generate ROI for Hotels | with Xpodigital
15:06
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In this episode, recorded at the HITEC trade show floor, Steve interviews Rich O'Brien from Xpodigital and Michael Parissee from HSMS about digital investments in hotels and event spaces, focusing on how large-format LED displays and digital signage are transforming guest experiences and revenue opportunities. In this episode, you'll learn: The evo…
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#76: Connecting Teams, Improving Safety, and Boosting Performance with Relay | HITEC 2024
13:59
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In this episode, hosts Steve Carran and David Millili interview Jon Schniepp, SVP of Marketing at Relay. Jon discusses his background, Relay's journey into the hospitality industry, and how their smart radio technology is revolutionizing hotel operations and staff communication. The conversation covers emerging trends in hospitality communication, …
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#75: HITEC 2024: Industry Insider's Thoughts from the GAIN Event in Charlotte
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In this episode, join hosts Steve Carran and David Millili at HITEC 2024 in Charlotte as they interview a diverse lineup of hospitality industry leaders and innovators. From established executives to emerging startups, guests share insights on the latest hotel technologies, industry trends, and their experiences at the conference. The episode concl…
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#74: Wellness in Hospitality, Music Tourism, HITEC & HSMAI
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In this monthly "Hospitality Hot Topics" segment, David and Steve dive into the most pressing issues and exciting developments in hospitality. From the booming wellness sector to music tourism's impact on hotel bookings, they explore how these trends are transforming the guest experience and affecting business strategies. They also tackle important…
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#73: Unlocking Revenue Potential through Upgrades & Upsells | with Paul Rantilla of Plusgrade
31:59
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Paul Rantilla is a senior executive with over 30 years of experience in the hospitality industry. He currently serves as the Senior Vice President and Chief Revenue Officer for Hospitality Ancillaries at Plusgrade. Throughout his career, he has demonstrated expertise in hospitality management, market expansion, sales strategies, and marketing leade…
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#72: The Art and Science of Marketing in Hospitality | with Elizabeth Harlow
31:18
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The remarkable journey of Sonesta, including its entrepreneurial spirit, growth strategies, and invaluable insights for aspiring hoteliers. In today’s episode, we dive into the world of hospitality with our special guest, Elizabeth Harlow, the Chief Brand Officer at Sonesta. Join hosts Steve Carran, and David Millili as they uncover Elizabeth’s fas…
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#71: Creating and Marketing Experiential Hospitality & Unique, Luxury Stays | with Ben Wolff
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Providing next-level experiences is more important than ever in the Hospitality Industry. In this episode, we focus on experiential hospitality and unique stays with Ben Wolff. Ben is co-founder and developer of Onera, a luxury treehouse resort in Texas Hill Country. His experiential hospitality firm Oasi develops and manages a portfolio of landsca…
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#70: Top 25 Hotels in the World, Ritz Carlton Super Yacht, Construction Pipeline, & Business Travel Demand
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Hospitality Hot Topics - May 2024 Join hosts Steve Carran and David Millili as they discuss the latest hospitality industry news and trends from May 2024. This month's hot topics include: The top U.S. markets for new hotel construction pipelines, including surprising leaders Dallas and the Inland Empire region of California Rising prices for luxury…
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#69: Increasing collaboration and efficiency for the product lifecycle | with Huibin Yu
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Ever walked into a Starbucks and immediately thought “this looks like every other Starbucks?” Probably not. But, the painstaking effort organizations go to to maintain brand standards is manual and phenomenal. Huibin Yu is the founder of Fohlio. Fohlio is building a better path to digitize the process of product data management, specification, proc…
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#68: Caribe Royale's Route to a Four Diamond Experience | with Amaury Piedra
48:23
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Amaury Piedra assumed the role of managing director in August 2020, where he leads Central Florida’s largest all-suite convention hotel located in the heart of the nation’s number one convention and tourist destination. Piedra is a bilingual veteran of the hospitality industry with 25 years of sales and operations experience leading Four Diamond li…
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#67: How to Hit Your ESG Goals: Sustainable Solutions in Food & Beverage | with Diana Geseking
38:12
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Diana Geseking is the General Counsel for Restaurant Technologies, where she advises the senior leadership on a wide array of legal issues. She oversees various legal functions across the business and brings diversified experience in contract negotiation, business transactions, corporate governance, intellectual property, risk mitigation, complianc…
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#66: Hilton Acquires Another Indy, New Hotel of The Year, U.S. Hotels State of the Union, Blackstone, and More
11:04
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In this episode, David and Steve give their thoughts on some of the most notable trends and topics during the month of April in the Hospitality Industry. They cover: International Hospitality Institute Awards Hilton Acquiring Sydell Group Blackstone Pouncing on Hotel Real Estate State of the Union - April Summer Demand for US Hotels Tropicana Las V…
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#65: The Modern Hotelier & Virtual GM Crossover Hosted by Nick Horgan
47:19
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The Modern Hotelier Podcast and The Virtual GM Podcast come together for a special crossover episode hosted by Nick Horgan. This lively discussion brings together the hosts of the two popular hospitality podcasts - Steve Carran and David Millili from The Modern Hotelier, and Spencer Halford and Cody Adent from The Virtual GM Podcast. Nick puts the …
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#64: How Cultural Competency Drives Success | with Seema Jain
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Seema Jain is the Founder and CEO of Seva Global – Growing Business Through Cultural Competency. She has years of experience helping companies become more culturally competent when engaging with people from different backgrounds. In her past role as Senior Director, Multicultural Affairs at Marriott International, Seema had responsibility for devel…
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#63: Empowering Sales and Managing Stress in Hospitality | with Eric Szymanski
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Eric Szymanski is an award winning American hospitality industry professional with extensive sales & marketing leadership experience including Hilton, Marriott, Starwood and Disney. Eric has demonstrated success in leading high-performing sales teams through planning, implementing and monitoring actionable sales and marketing plans at hotels and re…
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#62: Putting Turks and Caicos On The Map | with Nikheel Advani
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Nikheel Advani is the COO and co-founder of Grace Bay Resorts and oversees overall operations, branding, sales, and marketing of resort development. He joined Grace Bay Club in August 2004 as the Managing Director, serving as the top operational executive in its expansion and renovation as it evolved from a $15 million, 22-room boutique hotel to a …
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#61: Graduate Hotels, Chip Rogers Resigns, Jobs Report, Spring Travel, and Mahomes/Kelce Restaurant
16:58
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In this episode, the hosts, Steve Carran and David Millili, along with producer Jon Bumhoffer, bring a new segment called "Hospitality Hot Takes" where they analyze and provide their thoughts on the major stories that happened over the past month. They provide insights from both an independent hotel perspective as well as a branded chain viewpoint.…
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#60: Advancing Women in Hospitality | with Rachel Humphrey
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Rachel Humphrey is a trailblazer in the hospitality industry, dedicated to advancing women in leadership roles. She is the Founder of the Women in Hospitality Leadership Alliance and serves as a Board Member, Principal, and Interview Host for DEI Advisors. Prior to her retirement in August 2021, Rachel served as the EVP & COO of AAHOA, the nation's…
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#59: Strategies For Being Fearless in Hospitality | with Mercedes Blanco
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39:12
Mercedes Blanco is a Corporate Leader Executive in Global Travel & Hospitality with a solid record in International Sales and Marketing Strategies. She has over fifteen years of experience in the hospitality industry, while volunteering at SITE, HSMAI, MPI, and teaching at several universities. Her impressive professional journey has taken her acro…
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#58: Inspiring Women in Hospitality to Pursue, Navigate and Nurture Their Careers | with Emily Goldfischer
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Emily Goldfischer is a London-based travel, food and culture reporter who founded and serves as Editor-in-Chief of Hertelier, an online platform for women in the hospitality industry. She has been living and reporting on UK and European travel trends since relocating from New York to London in 2010. Previously, Emily spent nearly twenty years worki…
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#57: The DNA of Travel: Advocacy, Technology, & Trends | with Stuart Greif
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Stuart Greif is a Global Travel and Hospitality Chief Executive Officer, Board Member, Advisor, Thought Leader, Speaker, Mentor and Investor. At Forbes Travel Guide, Greif drives strategy, innovation, and operations spanning over 80 countries and plays a leading role in Forbes Travel Guide’s Responsible Hospitality initiative. He previously served …
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#56: Enhancing Experiences Through Thoughtful Design | with Virginia Toledo
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Born and raised in 1980s Brooklyn, Virginia Toledo took inspiration from abandoned buildings and her contractor father to launch a career in interior design. Today, as the creative director of Toledo Geller, Virginia uses her creativity to transform high-end residential and hospitality spaces. In this episode, Virginia shares tips on differentiatio…
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#55: A Lifetime of Education | with Peter Ricci
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48:04
Peter Ricci is the Clinical Associate Professor and Director of the Hospitality & Tourism Management Program at Florida Atlantic University. His experience ranges from destination tourism to hotels to education. He joins us to talk about what he's seeing with labor trends in the hospitality industry and how we can inspire the next generation of hot…
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#54: A Career of Storytelling | with Kevin Osterhaus
38:42
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Kevin Osterhaus is a storytelling expert with a wealth of experience working with renowned hotel groups such as The Standard, Bunkhouse, and Graduate Hotels. Since becoming President of Graduate Hotels in 2021, Kevin has focused on launching programs like the Graduate Academy for employee education and development. He discusses the importance of st…
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#53: Author Series: "Speak Up Culture" | with Stephen Shedletzky
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Stephen Shedletzky —or “Shed” to his friends— helps leaders make it safe and worth it for people to speak up. He supports humble leaders—those who know they are both a part of the problems they experience and the solutions they can create— as they put their people and purpose first. After years on a corporate track, Shed was introduced to and inspi…
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#52: Author Series: "Indie Hotel" | with Jeremy Wells
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Jeremy Wells is the owner and partner of Ozarker Lodge, an independent hotel in Branson, Missouri. He is also a partner at Longitude, a hospitality branding and design agency, and co-founder of Flyover Development. Jeremy has authored two books, "Future Hospitality" in 2022, and his newest book, "Indie Hotel," was published earlier this year. David…
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#51: Author Series: "Show Up" | with Anthony Melchiorri
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Anthony Melchiorri is the creator and host of Hotel Impossible, President of Argeo Hospitality, co-host of the No Vacancy Podcast, keynote speaker, and author of his new book, "Show Up: The Five Steps to Getting Out of Your Own Way." He joins us to share his inspiration behind writing the book and what it means to "Show Up" for yourself. Whether yo…
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#50: Diversity, Regenerative Tourism, & Global Hospitality | with Aradhana Khowala
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Aradhana Khowala is a global expert and one of the most influential leaders in the hospitality, travel, and tourism sector. Her career has spanned 20+ years, five continents, and more than 75 countries. Today, she is the CEO of Aptamind Partners, a strategic consultancy, which combines hard data and decades of experience to advise governments, emer…
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