Recorded in their dressing rooms at the Garrick Theatre, comic Ross Noble and actor Hadley Fraser chat musicals, audience members, and give the inside scoop on the current production of Mel Brooks’ Young Frankenstein. Produced by Seamus Murphy-Mitchell & Owen Donovan for Burning Bright Productions. Illustration by Ollie Mann.
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The Better Leadership Team Show helps growth-minded, mid-market CEO's to grow their business without losing their minds. It’s hosted by Leadership Team Coach, Mike Goldman. If you find yourself overwhelmed by all of the obstacles in the way to building a great business, this show will help you improve top and bottom-line growth, fulfillment and the value your company adds to the world. If you want to save years of frustration, time and dollars trying to figure it out on your own, check out t ...
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There’s nothing quite like a soccer goal. As the 22nd Men's World Cup approaches in November 2022, this podcast takes a look back at the history of the World Cup, through the lens of 22 of the most iconic goals ever scored in the greatest sporting event on earth. Listen along as The Ringer’s Brian Phillips leads you on a breathless tour of nearly a century of World Cup history—from triumphs to tragedies, and everything in between. This is not a soccer podcast, it’s a history book on a rocket ...
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Building a Customer-Centric Culture with Dan Gingiss
48:32
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48:32
In this episode of The Better Leadership Team Show, I dive deep into building a customer-centric culture with Dan Gingiss, an international keynote speaker and customer experience expert who believes that a remarkable experience is your best competitive advantage. His 20-year professional career included leadership positions at McDonald’s, Discover…
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How to Structure Your Leadership Team
38:13
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38:13
In this Mike on the Mic episode, I dive deep into the strategies and tools you need to build a successful leadership team. I discuss why it's crucial to proactively structure your leadership team before problems arise. I'll share common pitfalls and the difference between accountability and responsibility and introduce two powerful tools: the Funct…
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11 Actions for High Performers
20:53
20:53
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In this episode of Mike on the Mic, I explore why many leaders tend to over-invest in low performers and under-invest in high performers despite the latter group having the most potential for growth. Emphasizing the importance of focusing on high performers and I’ll offer 11 actionable steps to better engage and retain these valuable team members. …
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Setting Clear Expectations
34:47
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In this Mike on the Mic episode, I dive deep into the importance of setting clear expectations within your organization. Learn why unclear expectations often lead to unacceptable results and discover practical strategies to establish measurable and actionable goals. I explore the difference between productivity and performance, the significance of …
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Employee Stock Ownership Plans with Jeremy Huish
41:20
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41:20
In this episode of the Better Leadership team Show, I chat with Jeremy Huish, VP at Corporate Transition Consulting, about the benefits of Employee Stock Ownership Plans (ESOPs). Jeremy shares his journey from tax attorney to ESOP advocate, explaining how ESOPs benefit business owners, companies, and employees. Jeremy Huish started his career as a …
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Creating a Destination Workplace with Betsy-Allen Manning
46:53
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46:53
In this episode of The Better Leadership Team Show, I dive into the art of creating a destination workplace with the incredible Betsy Allen Manning. Featured on major networks such as Fox, CBS, ABC, NBC, and TEDx, Betsy is an internationally recognized leadership speaker, best-selling author, and company culture expert. As the owner of Destination …
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Ground Rules for Leadership Teams
28:56
28:56
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28:56
In this Mike on the Mic episode, I dive into the essential ground rules that every leadership team should follow to foster a productive, collaborative, and high-performing organization. Learn how to enhance your team's decision-making, debate skills, and relationships through six key principles: Brutal Honesty No Shame, No Blame Disagree and Commit…
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Selling Your Business with Sunny Vanderbeck
54:50
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54:50
In this episode of the Better Leadership Team Show, we dive into the key ideas and insights from the author of the book 'Selling Without Selling Out,' exploring strategies and principles for effective and ethical sales. Sunny Vanderbeck began his leadership journey as a Section Leader of the 2nd Ranger Battalion (U.S. Special Operations Command), w…
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The ROI of Team Happiness with Tia Graham
39:41
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39:41
In this episode of The Better Leadership Team Show, I chat with Tia Graham, a dynamic keynote speaker, bestselling author, and expert in positive psychology and leadership. We dive deep into the importance of psychological safety in leadership, how to define and cultivate happiness at work, and Tia’s "Happy Leader Methodology." Tia shares insightfu…
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Giving and Receiving Powerful Feedback with Treena Huang
39:12
39:12
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39:12
Treena Huang is an expert in transforming team cultures towards higher performance and trust. As a highly sought after coach, Treena's unique Live 360 Feedback approach trains the skills necessary to communicate with both candor and kindness. Before becoming a leadership coach, Treena served as a UN official, working in high-stakes political settin…
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Targets, KPIs, Priorities…I’m Confused!
30:38
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30:38
On this Mike on the Mic episode, I’ll be breaking down the chaos of distinguishing the differences between targets, KPIs, and priorities. I explore how vague terminology often leads to confusion within teams, especially leadership teams, impacting overall organizational clarity. I’ll help tackle the pitfalls of using amorphous language when discuss…
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Emotional Intelligence and Business Outcomes with Meg Poag
39:27
39:27
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39:27
In this episode of the Better Leadership Team Show, I speak with Meg Poag. She stands at the intersection of leadership excellence and transformative consultancy. A best-selling author of “The Adversity Hack,” Meg is a visionary known both locally and nationally for her passion and prowess in empowering leaders. Her goal? Drive change, produce rema…
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Improving Your Leadership Team – Where Do You Start?
30:45
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30:45
In this Mike on the Mic episode, I go into the key characteristics of a phenomenal company, and I'll take a deep dive into how you can assess your team's performance against these benchmarks. But that's not all; I'll also zero in on actionable steps. Even if your team is excelling, constant improvement is vital. To guide us, we'll use a comprehensi…
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The Planning and Communication Rhythm-2
27:18
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27:18
In this Mike on the Mic episode, I dive into the art of unlocking team success through three key disciplines: Measuring What Matters, Aligning Around Priorities, and the Planning and Communication Rhythm. Using the human body as a metaphor, I explore how these disciplines are as vital to your team's success as the nervous and digestive systems are …
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The Leader-Leader Approach with L. David Marquet
51:59
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51:59
In today's episode of the Better Leadership Team Show, I welcome David Marquet. He is a former US submarine force commander who transformed the USS Santa Fe from worst to first by empowering his crew. Marquet's revolutionary leadership approach, which treats crew members as leaders rather than followers, led to the highest retention and operational…
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1
You can't lead a great team if you can't lead yourself
28:14
28:14
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28:14
In this MIke on the Mic episode, I will take you on a deep personal journey through the highs and lows of my life and leadership. I’ll dive into the foundational role self-leadership in personal and professional development. Key Highlights: - Discover why self-leadership is the cornerstone of team and business success. - Learn how personal challeng…
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Self-Leadership for Leaders with Cait Donovan & Owen Fitzpatrick
53:52
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53:52
In today's episode of the Better Leadership Team Show, I'm thrilled to have two amazing friends, Cait Donovan and Owen Fitzpatrick, back on the show. We dive deep into the crucial topic of self-care for leaders, discussing how it can significantly impact team dynamics, stress management, and overall success in today's fast-paced world. Our conversa…
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In this Mike on the Mic episode, I dive into an enlightening discussion about the transformative journey of a CEO. I outline five pivotal roles that a CEO must embrace: the Visionary, creating and sharing a compelling vision for the company's future; the Ambassador, shaping the company culture internally and representing the company's interests ext…
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12 Ways to “Level Up” Your Team
19:24
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19:24
In this Mike on the Mic episode, I dive into the common misconception that training is the ultimate solution to enhance team skills and performance. While training plays a role, it's just one of twelve strategies to explore for elevating your team's capabilities. From setting clearer expectations and leveraging coaching to hiring the right people a…
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The 4 Secrets of Passionate Organizations
28:52
28:52
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28:52
In this episode of Mike on the Mic, I discuss the importance of creating a passionate work environment and how it significantly impacts an organization’s revenue, profit, client satisfaction, and the ability to attract and retain top talent. I’ll dive into the concept of building a passionate organization through ‘The Four Secrets of Passionate Org…
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The 3 Characteristics of a Great Company
21:04
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21:04
In this Mike on the Mic episode, I’m diving into the concept of what makes a great company, emphasizing the importance of significant and consistent growth in both the top and bottom lines. I’ll explore why it's essential for leaders to remember their company's purpose beyond just making money while also ensuring financial stability to sustain thei…
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13 Ways to Fall Back In Love With Your Business
39:16
39:16
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39:16
In this episode of Mike on the Mic, I dive into the overwhelming responsibilities we face as business owners. Balancing the needs of our company, our clients, and our team members. We're bombarded with advice from every corner, yet we still find ourselves grappling with frustration when things don't align as we envision. I’ll be sharing personal st…
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Confidence and Faster Decision-Making with Paul Epstein
50:45
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50:45
PAUL EPSTEIN has spent nearly 15 years as a professional sports executive for multiple NFL and NBA teams, a global sports agency, and the NFL league office, where he has broken every premium revenue metric in Super Bowl history, opened a billion-dollar stadium, and founded the San Francisco 49ers Talent Academy, where he became known as the “Why Co…
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Filling the Culture Gap with Brett Hoogeveen
48:25
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48:25
Brett Hoogeveen is the co-founder of BetterCulture and Mindset LLC, two prominent leadership development and consulting firms with clients spanning from entrepreneurial startups to Fortune 500 companies. An international speaker, coach, consultant, and trainer, Brett focuses on providing practical advice on leadership and culture that produces bett…
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Growing Starbucks and Servant Leadership with Howard Behar
27:55
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27:55
In this episode of the Better Leadership Team Show, I welcome Howard Behar. His career in business spans over 50 years, all in consumer-oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years, where he led both the domestic business, as President of North America and was the founding President of Starbucks I…
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Overcoming Massive Obstacles with Chad Hymas
38:57
38:57
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38:57
Chad inspires, motivates, and moves audiences, creating an experience that touches hearts for a lifetime. He is one of the youngest ever to receive the Council of Peers Award for Excellence (CPAE) and to be inducted into the prestigious National Speaker Hall of Fame. In 2001, at the age of 27, Chad’s life changed in an instant when a 2,000-pound ba…
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Leveraging Strengths and Communication Styles with Allison Tabor
47:29
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47:29
In this episode of the Better Leadership Team Show, I welcome Allison Tabor. She is an International speaker, facilitator, and the author of the best-selling book, Work Your Assets Off® -Stop Working So Hard in Business and In Life. Allison guides business leaders and their teams to communicate collaboratively, leverage talents, and stop working so…
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How to Persevere and Scale with Ryann Halo
48:50
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48:50
In this Better Leadership Team Show episode, I welcome Ryann Halo. She is a multi-7-figure entrepreneur and the founder of Halo Consulting, a leading growth strategy firm for small businesses. Over her 15+ year career, she has founded, advised, and grown multiple companies from startup to scale. Her first company, Salon Halo, went from an existing …
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Building a Brand Culture From the Inside Out with Pam Nemec
49:41
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49:41
In this episode of the Better Leadership Team Show, I welcome Pam Nemec. She is a brand culture expert and speaker. Her thought leadership around Brand Culture via HR and Brand Communications has led to recruiting, retaining, and caring for over 50,000 employees and connecting with millions of customers over the course of her 20-year career, where …
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How to Create a Proactive Customer Experience with Jeannie Walters
47:15
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47:15
Jeannie Walters, CCXP is an award-winning customer experience expert, international keynote speaker, and Founder of Experience Investigators, a firm helping companies increase sales and customer retention through elevated customer experiences. Trailblazing the movement from “Reactive Customer Service” to “Proactive Customer Experience,” Jeannie wan…
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In this episode of Mike on the Mic, I'll focus on the common challenge of finding and attracting good people in today's workforce. I'll discuss the importance of surrounding yourself with the right individuals in both your work and personal life and explore how this can impact your success as a leader. I'll address various obstacles that can hinder…
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Leadership Lessons From a Fighter Pilot with Tammy Barlette
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40:49
In this episode of the Better Leadership Team Show, I welcome another special yet non-traditional guest, Tammy Barlette, a US Air Force fighter pilot who retired in 2018 as a Lieutenant Colonel. Upon retiring, she became a professional speaker and founded Athena’s Voice, a speaker referral business featuring female military pilots from around the U…
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Are You Surrounding Yourself With the Right People?
29:45
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29:45
On this Mike on the Mic episode, I’ll step into the concept of your neighborhood - not just in terms of physical location but mainly the people you surround yourself with. I explore the impact that your business neighborhood, family neighborhood, social neighborhood, and local community neighborhood can have on your life. The idea that our lives ar…
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The 7 Factors of Scaling a Business with Trey Dunavant
54:08
54:08
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54:08
In this Better Leadership Team Show episode, I speak with Trey Dunavant. He has over 15 years of experience helping scale B2B, B2C, and e-commerce companies. Through multiple leadership roles, he expanded a nationwide specialty products business division from sub-5-figures to mid-8-figures through the most challenging season of its 60+ year existen…
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Grow Your People, Grow Your Profit
37:01
37:01
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37:01
On this Mike on the Mic episode, I’ll dive into how "growing your people leads to growing your profit." and how much significance the "talent density framework" has as I break it down into small sections to highlight the steps to take when applying this framework. My aim is to help leaders comprehend what fuels revenue and profit growth. Many leade…
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The 7 Keys to Leadership with Coach Jim Johnson
52:47
52:47
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52:47
On this episode of the Better Leadership Team Show, I have a very special guest, Coach Jim Johnson, who is an authority on realizing your dreams. He has developed winning high school basketball teams for 30 years. He is known for his incredible leadership and the inspiring story of James McElain, the autistic manager he inserted into a basketball g…
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How Can You Think More Strategically?
30:26
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30:26
On this Mike on the Mic episode, I’ll dive into the world of strategic thinking in organizations. Discover how creating the right conditions can nurture this vital skill. Whether you're a CEO, team leader, or team member, I'll unpack three crucial strategies to promote this essential skill. Exploring the importance of a clear vision and strategy, u…
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The Key to Building Powerful Relationships with Jerry Acuff and Robin Napier
59:48
59:48
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59:48
In this episode of the Better Leadership Team Show, I welcome two special guests, Jerry Acuff and Robin Napier, both a part of the Delta Point family. They share their insights and advice on the art of building meaningful connections. Jerry Acuff, stands as a true luminary in the realms of sales and leadership. Serving as the esteemed CEO of Delta …
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Learning Together as a Team
23:25
23:25
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23:25
On this Mike on the Mic episode, I will be diving into the vital topic of developing our direct reports and fostering growth within our teams. I’ll explore the different levels of development, from leadership team to individual growth and even personal self-development. Discover the importance of investing in your team's professional and personal d…
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Never Lose an Employee Again with Joey Coleman
56:37
56:37
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56:37
On this episode of The Better Leadership Team Show, I have the honor of bringing on a friend and amazing business consultant, Joey Coleman, a globally recognized customer and employee retention expert. As an award-winning speaker, he has shared his first 100 days methodology with organizations like Whirlpool, Volkswagen, Zappos, and Australia. His …
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10 Ways to Improve Talent Density
23:44
23:44
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23:44
On this Mike on the Mic episode, I’ll be diving into the concept of "talent density," which is measured by the Talent Density Indicator (TDI), a critical leading indicator of success, reflecting the strength of your organization's talent. From hiring practices to coaching, feedback, and accountability, I'll explore each aspect and ask you to score …
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The Power of Peer Advisory Groups with Dwain Farley
45:43
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45:43
In this episode of the Better Leadership Team Show, I had a very special guest, Dwain Farley, a seasoned business leader with over 30 years of experience in building small and midsized businesses; primarily in the systems integration field developing software for Automatic Identification and Data Collection systems deployed on the production line a…
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Building Your Leadership Team Bench
29:23
29:23
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29:23
On this Mike on the Mic episode, I am diving deep into the topic of building your leadership team bench. Have you ever wondered how to have high-performing individuals ready to step up and join your leadership team? Well, I'll be exploring the importance of having a strong bench and how it can benefit your organization. Discover two different tacti…
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Creating a Well-Being Culture with Dr. Richard Safeer
50:16
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50:16
On this episode of The Better Leadership Team Show, I delve into the realm of creating a well-being culture with none other than Dr. Richard Safeer, the Chief Medical Director of Employee Health and Well-Being at Johns Hopkins Medicine. Dr. Safeer is not only a distinguished author, known for his book 'A Cure for the Common Company: A Well-Being Pr…
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On this Mike on the Mic Episode, things are going to get a little different. If you've been following the previous episodes, you know I've talked extensively about the importance of believing in the positive intent of others. I've even coined it "The Law of Positive Intent." We discussed this concept in episodes like "Mastering Your Focus" and "Hav…
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Working with a Coach with Keith Cupp
45:46
45:46
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45:46
In this episode of the Better Leadership Team Show, I welcome a special guest and friend, Keith Cupp to discuss the topic of working with a coach. He is the Founder, CEO and head coach for Gravitas Impact, a global mid-market coaching community with 60+ coaches worldwide. Keith has an eclectic background of life experiences, including 35 years as a…
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How to Have a Difficult Discussion
21:55
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On this Mike on the Mic episode, I want to dive into the topic of difficult conversations. As a leader, I believe it's essential to master the art of having these challenging discussions. Without this skill, two things can happen. First, if we don't know how to navigate difficult conversations, we can make things worse by jumping in with accusation…
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Your Oxygen Mask First with Kevin Lawrence
49:09
49:09
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49:09
In this episode of The Leadership Team Show, I have a fascinating conversation with Kevin Lawrence, Straight-talking coach/author who helps CEOs and executives around the world to break through business challenges, grow their companies, defy the gravity of stress, and succeed in Work, Self & Life. These experiences inspired Kevin's book Your Oxygen…
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Let's Dump The Annual Performance Review
16:14
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In this Mike on the Mic episode, I’ll challenge the conventional practice of annual performance reviews and advocate for a more effective approach. As a leader, I strongly believe that the traditional system of annual or semi-annual performance evaluations is flawed and needs to be replaced. I’ll be diving into the reasons why these reviews are det…
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Advocate to Win with Heather Hansen
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48:07
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48:07
In this episode of the podcast, I speak with Heather Hansen, a former trial attorney and advocate coach. She gives her clients the tools to advocate for themselves, their ideas, and their teams. She has been a trial attorney for over 20 years and was consistently named one of the Top 50 Female Attorneys in Pennsylvania. Heather combines her psychol…
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